Cannot update plugin

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  • January 29, 2014 at 5:31 pm #18018
    Ben.poland
    User

    I have purchased the All Add-Ons package, but I cannot seem to update the plugin to take advantage of the add-ons that I have purchased. I click Check For Updates, and WordPress tells me there is an update available, but when I try to update, it tells me it’s already up-to-date. I am running version 1.8.5 of UpdraftPlus at the moment. What do I need to do in order to get the plugins that I purchased?

    update updraftplus

    January 29, 2014 at 5:36 pm #18572
    udadmin
    Keymaster

    Hi Ben,

    Thanks for the purchase! I’m not sure what is not working – possibly another premium plugin on the site is conflicting; but, I’ve emailed you a full copy of the plugin. So, just de-install your existing UpdraftPlus, and install the one I’ve sent by email… and it’ll have all the addons without needing to take any further steps.

    Best wishes,
    David

    January 29, 2014 at 9:07 pm #18573
    Ben.poland
    User

    Thank you for the quick reply! I have installed the plugin, and everything is working really well! Thanks!!

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