UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Cannot upload backup to OneDrive
- This topic has 6 replies, 2 voices, and was last updated 6 years, 1 month ago by surkarring.
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February 22, 2018 at 9:31 am #263271surkarringParticipant
Getting “No OneDrive settings were found” errors. And “Waiting until scheduled time to retry because of errors” message. As well as “OneDrive authorisation failed: OneDrive service error: N;”
I have verified the access at Microsoft Account. Removed and added again.
Uninstalled and installed again. Nothing works
I have Unblocked the IP address.
I have authorized Updraft
I can backup to Google Drive, Mail works as well.BR
Monica ÖstlingFebruary 23, 2018 at 6:28 pm #263607Dee NutbourneModeratorHi Monica,
Please could you send us a copy of the IP address for the site?
I will double check it in our system.Best Wishes,
David NFebruary 25, 2018 at 7:23 am #263838surkarringParticipantAnswerd the mail but cannot find my reply here. So here it comes again. Sorry if I repeat myself
Webhost server IP are 198.38.82.122.
Monica
February 26, 2018 at 5:13 pm #264090Dee NutbourneModeratorHi Monica,
The IP address is now whitelisted. Please could you attempt to re-authenticate with One Drive again?
Best Wishes,
David NFebruary 26, 2018 at 6:31 pm #264114surkarringParticipantStill “OneDrive authorisation failed: OneDrive service error: N;” I have reinstalled, whiped and suthorized again. I have removed the authorization and added it again several times.
When authorizing getting the link ” https://kokboken.net/wp-admin/options-general.php?page=updraftplus&action=updraftmethod-onedrive-auth&state=token%3As-08319b4d0429e70ccbbf51f0ad16bb92&token=%7B%22redirect_uri%22%3Anull%2C%22token%22%3A%7B%22obtained%22%3A1519669583%2C%22data%22%3A%7B%22token_type%22%3A%22bearer%22%2C%22expires_in%22%3A3600%” and am pressising “Complete SEtup” and them back to my site, just to find the “OneDrive authorisation failed: OneDrive service error: N;”I even changed password…
February 27, 2018 at 6:28 pm #264382Dee NutbourneModeratorHi,
Would it be possible to allow us access to the site WP Admin, so I can inspect the issue first-hand and run some tests?
If so, please could you open a support ticket here:
https://updraftplus.com/paid-support-requests/If you ask the ticket to be assigned to ‘David N’, it will be forwarded to me.
Best Wishes,
David NFebruary 27, 2018 at 8:03 pm #264405surkarringParticipantOK. done.
BR
Monica -
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