- This topic has 3 replies, 2 voices, and was last updated 6 months, 2 weeks ago by Jo Wilson.
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Posts
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– I bought the Microsoft OneDrive Support Addon.
– Followed the installation instructions here: https://updraftplus.com/support/installing-updraftplus-premium-your-add-on/ – appears to have worked fine.
– In the Settings tab, I get an alert which says “You have requested saving to remote storage (Microsoft OneDrive), but without entering any settings for that storage.” However, selecting Microsoft OneDrive still just gives me the “Microsoft OneDrive support is available as an add-on – follow this link to get it” message (i.e. nowhere to enter any settings).
– In the Premium/Extensions tab, it claims I am connected, and gives me a list of many addons (possibly from a previous full Premium subscription, now lapsed? Wasn’t expecting to see all of these here…). I have refreshed the page using the link as suggested, but no change.
– The Microsoft OneDrive Support Addon box just gives me the link to the WP Plugins Update page, but there everything is confirmed as up to date. Version is listed as 2.24.3.0.
Any suggestions to help get this addon up and running?Hi,
Apologies,
It appears that old/expired licences are stuck. I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.Kind Regards,
Bryle
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