Can’t Connect to Dropbox and No Manual Option

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  • January 25, 2022 at 8:39 pm #1339870
    Amber Hewitt
    Participant

    I can’t connect my Dropbox account to UpdraftPlus. I’ve even deactivated my security plugins. It says on the orange setup screen that you can manually add it with the code provided. I see no field in the settings to add the authentication code.

    The instructions are vague and there are no documents or videos explaining this. Please help!

    UpdraftPlus Pro version: 2.22.1.25

    January 25, 2022 at 8:39 pm #1339871
    Amber Hewitt
    Participant
    This reply has been marked as moderator-only.
    January 26, 2022 at 7:58 am #1340365
    Bryle Crodua
    Moderator

    Hi,

    Can you please send us a screenshot of the last screen you are presented?
    You cannot attach a file here so please upload it to a cloud storage like Dropbox or Google Drive and post the link here.

    Thanks,
    Bryle

    January 27, 2022 at 9:02 pm #1342134
    Amber Hewitt
    Participant

    After repeated attempts and 3 Dropbox connections added, I managed to get it connected. The manual authentication box did finally appear, but it took multiple tries.

    One weird problem is that I can’t delete all the Dropbox accounts. It will leave only one that I can’t delete.

    January 27, 2022 at 9:03 pm #1342136
    Amber Hewitt
    Participant

    I should point out that it took a lot of purging caches to get it to work.

    January 28, 2022 at 1:31 pm #1342841
    Bryle Crodua
    Moderator

    Hi Amber,

    Glad you found the culprit. Glad it is working now.

    Thanks,
    Bryle

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