Claim not granted – perhaps you have already used this purchase somewhere else,

UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Claim not granted – perhaps you have already used this purchase somewhere else,

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  • May 17, 2019 at 2:36 pm #389093
    martijn5
    Participant

    I’m confused …

    In February I bought a new license with unlimited accounts.
    Now I get the error message “Claim not granted – perhaps you have already used this purchase somewhere else, or your paid period for downloading from updraftplus.com has expired?” on several domains.

    What’s wrong?

    Many greetings
    Martijn

    May 17, 2019 at 4:34 pm #389153
    Bryle Crodua
    Moderator

    Hi Martjin,

    Can you please open a new ticket here – https://updraftplus.com/paid-support-requests/
    So we can check your account further.

    Regards,
    Bryle

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