Clone disappeared

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  • This topic has 1 reply, 2 voices, and was last updated 6 years ago by Dee Nutbourne.
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  • October 30, 2018 at 2:51 am #314687
    LaurenA
    Participant

    I created a backup to my site and the clone I had created disappeared. When I try to access it via the link in my updraftplus account I get a 503 service unavailable error message.

    October 30, 2018 at 6:42 pm #314901
    Dee Nutbourne
    Moderator

    Hi,

    Apologies, it appears that the clone’s temporary server has failed.

    I have refunded your tokens. Please could you attempt a fresh backup?

    If you encounter the same issue, please could you open a support ticket via our support form?
    Please ask for the ticket to be assigned to David N.

    Best Wishes,
    David N

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