Clone Failed and Token gone even when deleting the clone

[Glen ChapmanParticipant]

I setup a new account and processed a backup and then clone. The clone seemed to work and sent emails to me about access etc. But when I tried to access it showed an error (can’t remember exactly now but was about a change required in a file). Today I go back and then clone seems to have failed and can’t access anything. So I deleted from WP admin panel but the token was not released and the clone still appears on the Updraft admin area although with no details.

I have sent a support request but the response asked for details I had already provided in the request form.

[Glen ChapmanParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi Glen,

I have credited back 1 token to your account. Please can you try to clone your website again?

Regards,
Bryle

[Glen ChapmanParticipant]

Still failed. I am getting this error when I try to access:
Deprecated: __autoload() is deprecated, use spl_autoload_register() instead in /var/www/html/wp-includes/compat.php on line 502
Error establishing a database connection

[Bryle CroduaModerator]

Hi Glen,

To help us work out the cause of your problem, can you please send us a copy of the migration log?
You can find this log in the ‘wp-content/updraft’ directory of your new site location.
Please copy the contents into an online tool (such as https://pastebin.com/ ) and post the link here.

Best Wishes,
Bryle

[Author]

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