Cloning site – process stuck at sending files to remote site stage

[lexxParticipant]

Hi

The clone process just gets stuck at this point – Sending files to remote site (0%, file 1 of 97). I have reduced the size of archives to 100MB and then 25MB and still nothing
The following is the Log file entry that just keeps looping over:

1290.199 (4) Opened log file at time: Mon, 21 Jan 2019 23:17:17 +0000 on https://travelexx.com
1290.201 (4) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.4 WP: 4.9.9 PHP: 5.6.30 (cgi-fcgi, Linux gator4129.hostgator.com 3.10.0-693.17.1.2.ELK.el6.x86_64 #1 SMP Thu Feb 8 23:35:45 MST 2018 x86_64) MySQL: 5.6.41-84.1 WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 60.5M | 61M) multisite: N openssl: OpenSSL 1.0.1e-fips 11 Feb 2013 mcrypt: Y LANG: ZipArchive::addFile: Y
1290.290 (4) Free space on disk containing Updraft’s temporary directory: 103424.1 MB
1290.298 (4) Backup run: resumption=4, nonce=bfa18e945dec, file_nonce=bfa18e945dec begun at=1548111346 (1291s ago), job type=backup
1290.303 (4) Scheduling a resumption (5) after 300 seconds (1548112937) in case this run gets aborted
1290.319 (4) Checking if we have a zip executable available
1290.321 (4) Zip engine: found/will use a binary zip: /usr/bin/zip
1290.322 (4) Creation of backups of directories: already finished
1290.324 (4) Saving backup status to database (elements: 100)
1290.338 (4) Database dump (WordPress DB): Creation was completed already
1290.355 (4) backup_2019-01-21-2255_travelexxcom_bfa18e945dec-plugins.zip: plugins: This file has not yet been successfully uploaded: will queue
1290.357 (4) backup_2019-01-21-2255_travelexxcom_bfa18e945dec-plugins2.zip: plugins: This file has not yet been successfully uploaded: will queue
1290.358 (4) backup_2019-01-21-2255_travelexxcom_bfa18e945dec-themes.zip: themes: This file has not yet been successfully uploaded: will queue
1290.360 (4) backup_2019-01-21-2255_travelexxcom_bfa18e945dec-themes2.zip: themes: This file has not yet been successfully uploaded: will queue
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1290.464 (4) backup_2019-01-21-2255_travelexxcom_bfa18e945dec-uploads86.zip: uploads: This file has not yet been successfully uploaded: will queue
1290.466 (4) backup_2019-01-21-2255_travelexxcom_bfa18e945dec-uploads87.zip: uploads: This file has not yet been successfully uploaded: will queue
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1290.468 (4) backup_2019-01-21-2255_travelexxcom_bfa18e945dec-uploads89.zip: uploads: This file has not yet been successfully uploaded: will queue
1290.469 (4) backup_2019-01-21-2255_travelexxcom_bfa18e945dec-uploads90.zip: uploads: This file has not yet been successfully uploaded: will queue
1290.470 (4) backup_2019-01-21-2255_travelexxcom_bfa18e945dec-uploads91.zip: uploads: This file has not yet been successfully uploaded: will queue
1290.471 (4) backup_2019-01-21-2255_travelexxcom_bfa18e945dec-others.zip: others: This file has not yet been successfully uploaded: will queue
1290.472 (4) backup_2019-01-21-2255_travelexxcom_bfa18e945dec-db.gz: db: This file has not yet been successfully uploaded: will queue
1290.474 (4) Saving backup history. Total backup size: 2.3 GB
1290.483 (4) Requesting upload of the files that have not yet been successfully uploaded (97)
1290.484 (4) Cloud backup selection (1/1): remotesend with instance (1/1) (last)
1290.485 (4) Beginning dispatch of backup to remote (remotesend)
1290.508 (4) remotesend upload : attempt: backup_2019-01-21-2255_travelexxcom_bfa18e945dec-plugins.zip
1291.638 (4) backup_2019-01-21-2255_travelexxcom_bfa18e945dec-plugins.zip: existing size: 0
1291.640 (4) Remote send upload: backup_2019-01-21-2255_travelexxcom_bfa18e945dec-plugins.zip (chunks: 13, of size: 2097152) -> remotesend://https://vz020pl70f6.c.updraftclone.com/backup_2019-01-21-2255_travelexxcom_bfa18e945dec-plugins.zip (0)

[Dee NutbourneModerator]

Hi,

This indicates that the backup process is encountering either a fatal error or is being timed out when attempting to begin the remote upload.

Please could you ask your server admin/hosts to check the PHP error logs for any fatal errors or timeouts around the time of the backup?

Best Wishes,
David N

[Author]

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