Communications error

  • This topic has 2 replies, 2 voices, and was last updated 6 years ago by Phil Good.
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  • #272610
    Phil Good
    Participant

    Hello,

    I’m having a communications error with all my sites (different IP addresses) updating through UpdraftPlus.

    I have removed all but one of the sites from the mothership site (server 104.236.215.121).

    I’m just trying to troubleshoot one of the sites now (server 138.197.24.183).

    I have removed wordfence plugin, and removed it’s information from the .htaccess file as I thought this firewall may be blocking the mothership / Updraft.

    All my sites connect through Cloudflare, but I have placed both the mothership site and the control site on development mode and cleared the cache.

    Below is the log events from the UpdraftCentral area in the control site.

    LOG EVENTS FROM CONTROL SITE

    2018-04-05 15:43:27 +0000 [66.56.6.3] [0.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 15:29:45 +0000 [66.56.6.3] [0.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 15:11:21 +0000 [66.56.6.3] [0.central.updraftplus.com] Time in incoming message is outside of allowed window (327 > 300)
    2018-04-05 15:03:35 +0000 [66.56.6.3] [0.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 14:28:42 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 14:28:19 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 14:27:31 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 14:27:00 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 14:26:48 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 14:26:45 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 14:22:34 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 13:57:15 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 13:54:35 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (329 > 300)
    2018-04-05 13:51:19 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 13:50:49 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (329 > 300)
    2018-04-05 13:49:36 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (329 > 300)
    2018-04-05 13:48:44 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (329 > 300)
    2018-04-05 13:46:32 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (330 > 300)
    2018-04-05 13:45:06 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (330 > 300)
    2018-04-05 13:40:29 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (328 > 300)
    2018-04-05 13:38:14 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (329 > 300)
    2018-04-05 13:38:05 +0000 [66.56.6.3] [3.central.updraftplus.com] Time in incoming message is outside of allowed window (329 > 300)

    My mothership (a separate site on a separate server) has the following errors in the Chrome browser’s console:

    * CHROME CONSOLE:

    JQMIGRATE: Migrate is installed, version 1.4.1
    manager.petdosing.com/:1 Failed to load https://testing.drgoodvet.com/wp-admin/admin-ajax.php?action=updraft_central: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://manager.petdosing.com’ is therefore not allowed access.
    class-udrpc.min.js?ver=0.3.3:1 UDRPC: Error in send_post (url=https://testing.drgoodvet.com/wp-admin/admin-ajax.php?action=updraft_central)
    class-udrpc.min.js?ver=0.3.3:1 Object
    class-udrpc.min.js?ver=0.3.3:1 error
    class-udrpc.min.js?ver=0.3.3:1
    dashboard.min.js?ver=0.7.2:1 process_ajax_response: return code: error, error_code: http_post_fail – parsed response follows
    b @ dashboard.min.js?ver=0.7.2:1
    dashboard.min.js?ver=0.7.2:1 Object
    manager.petdosing.com/:1 Failed to load https://testing.drgoodvet.com/wp-admin/admin-ajax.php?action=updraft_central: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://manager.petdosing.com’ is therefore not allowed access.
    class-udrpc.min.js?ver=0.3.3:1 UDRPC: Error in send_post (url=https://testing.drgoodvet.com/wp-admin/admin-ajax.php?action=updraft_central)
    class-udrpc.min.js?ver=0.3.3:1 Object
    class-udrpc.min.js?ver=0.3.3:1 error
    class-udrpc.min.js?ver=0.3.3:1
    dashboard.min.js?ver=0.7.2:1 process_ajax_response: return code: error, error_code: http_post_fail – parsed response follows
    b @ dashboard.min.js?ver=0.7.2:1
    dashboard.min.js?ver=0.7.2:1 Object

    #272618
    udadmin
    Keymaster

    Hi,

    > Time in incoming message is outside of allowed window (328 > 300)

    This means that the controlled site’s time disagrees by more than 5 minutes from either the browser or the dashboard site. So, one of them has the wrong time. Encrypted protocols rely on accurate time as a security measure, to prevent a type of attack called a ‘replay attack’.

    David

    #272619
    Phil Good
    Participant

    I understand that, and this was one of the first things I checked.

    I logged into both servers through Putty and have ensured that the “date” function yields a similar time…they’re both on NYC time. Furthermore, I have ensured that the times with both sites are the same in WordPress -> Settings -> General…both on NYC time.

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