could not parse the JSON (502)

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    I’ve just activated Migration on two sites and I’m trying to migrate from the old site to the new site. When I copy and paste the key and press Add Site on the old site, I get the error: “updraft_send_command: error: UpdraftPlus: could not parse the JSON (502)”

    The error happens immediately so I don’t think it’s a timeout issue. Also, I’ve already tried deactivating all the other plugins and still get the same problem.

    This is really disappointing since this is the one thing I needed to do and UpdraftPlus is supposed to be able to do this out of the box.

    Old Site:
    New Site:


    OK, so I just created a new key and tried again. And this time it worked for some reason. I’m not sure why it didn’t work with the first key.


    Hi James,

    Glad to here its working now :)

    If you have anymore questions, please feel free to write back to us.

    Have a nice day!


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