Credit card exispred expired and now can’t renew

[KevinParticipant]

MY credit card expired and then so did my Updraft Subscription, when go to renew it says “This order’s status is “trash”—it cannot be paid for. Please contact us if you need assistance.”. Not sure how it works but if start a new subscription can just enter my new license number on all my installations and it will start working again? My site are backing up AWS so not gonna any data on UpdraftPlus servers I need to worry about.

[KevinParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi Kevin,

Please check our renewal guide – https://updraftplus.com/renewing-updraftplus-purchase/
You can purchase the subscription again. Just make sure you are logged in to your UpdraftPlus account and our system will automatically adjust your license expiration.

Thanks,
Bryle

[Author]

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