cURL error 35: Encountered end of file

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin cURL error 35: Encountered end of file

This topic contains 5 replies, has 3 voices, and was last updated by  Bryle Crodua 6 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #348378
    felix.blumenstein
    Participant

    Hello,

    I just want to activate my new UpdraftPlus Pro Account in the PlugIn by using my E-Mail and Password.

    But I just received an Error: cURL error 35: Encountered end of file

    I use the WordPress-Version 5.03 and the Plugin Version 2.16.5.0

    Thank you for your Help

    Felix

    #348940
    Bryle Crodua
    Moderator

    Hi Felix,

    Can you make sure that there are no firewalls blocking the connection?
    Also, can you enter your site IP address here – https://updraftplus.com/unblock-ip-address/
    Then attempt to reconnect again.

    Do you still get the same problem?

    Regards,
    Bryle

    #348980
    felix.blumenstein
    Participant

    Hey Bryle,

    thank you for your advice.
    Sadly I still get that message.
    I can try to speak with the Server-Admin to get more Informations about the fire-wall Issue.
    Is there anything else I can try in the meantime?

    Thanks

    Felix

    #350079
    udadmin
    Keymaster

    Hi Felix,

    The error suggests a very old version of the PHP-curl (networking) component on your server, or out-of-date SSL certificates on the server. So, only the server admin can fix that. However, if they are not timely in doing so, let us know, and we can send you a zip file directly.

    David

    #352813
    felix.blumenstein
    Participant

    Hi David,

    thank you for your help.

    Normally my IT-Administration is very busy so if you can send me that .zip file to fix it by myself it would make Things much easier.

    Thank you

    #353057
    Bryle Crodua
    Moderator

    Hi Felix,

    I cannot send it here. Can you send us a support request using this form please – https://updraftplus.com/paid-support-requests/

    Regards,
    Bryle

Viewing 6 posts - 1 through 6 (of 6 total)

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