Discount Code not accepted

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  • Author
    Posts
  • April 9, 2019 at 9:25 pm #373861
    wcsleeper
    Participant

    Hi, I just purchased your software online and it did not take the springsale2019 discount code on my invoice. I noticed this on receipt of my receipt. Can you please adjust to account for my discount?

    Thanks
    William Sleeper
    [email protected]

    April 10, 2019 at 9:16 am #374047
    hmane
    Moderator

    Hi,

    Can you please share the order number?

    Thanks,
    Harshad

    April 10, 2019 at 1:28 pm #374144
    wcsleeper
    Participant

    Hello Harshad,

    Thank you for your time. My Order number is : 373851

    Thanks.

    April 12, 2019 at 4:45 pm #375224
    Dee Nutbourne
    Moderator

    Hi,

    Apologies for the inconvenience.

    It appears that the coupon did not apply correctly.

    Please could you open a support ticket via our support form, including a link to this topic, and ask for it to be assigned to ‘Dee’?
    I will then be able to process a partial refund (I’m afraid that we cannot process refunds via the forums).

    Best Wishes,
    Dee

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