DropBox UpdraftPlus.com folder size limit? Backups being auto-deleted.

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  • #330802
    Dave
    Participant

    Hi,
    I have a 1TB DropBox account where I store all my WP backups. The problem I’m having is – the backups all seem to work fine, in that they initially go to Dropbox > Apps > UpdraftPlus.Com as they are supposed to, but the folder only seems to hold a finite number of total backup files (I haven’t determined yet if this is based on date or quantity – but I think it’s quantity; approx 27 or so). The rest get auto-deleted into the the “Deleted files” folder. I’m backing up about 38 sites if that matters

    I’m currently using less than 3% of my total space, and DropBox tech support said that it is the UpDraft plugin that is causing this as they never auto-delete anything. Please advise…

    Thanks..

    #330898
    Bryle Crodua
    Moderator

    Hi Dave,

    It is possible that you have set UpdraftPlus to only save a certain number of backups to your remote storage. Can you check your backup retention rule? This can be found in the UpdraftPlus “Settings” tab from your WordPress site.

    Regards,
    Bryle

    #330923
    Dave
    Participant

    Well – I do have each site set to save only a certain number. For example I typically have:

    Site A: Files – Retain 1
    Site A: Database – Retain 3

    Site B: Files – Retain 1
    Site B: Database – Retain 3

    Site C: Files – Retain 1
    Site C: Database – Retain 3

    And on and on. I guess I was assuming Updraft/DropBox would keep an ongoing number of backups of ALL sites in the folder – while simply deleting the proper number PER SITE. Does that make sense?

    thank you…

    #331060
    Bryle Crodua
    Moderator

    Hi Dave,

    Apologies for the late reply.

    Do you also save the backups for each site in different sub-folders? Or are they all stored in a single folder?

    Regards,
    Bryle

    #331092
    Dave
    Participant

    A single Folder. Apps > UpdraftPlus.

    Thank you.

    #331273
    Bryle Crodua
    Moderator

    Hi Dave,

    It is best to save the backups for each in different sub-folders so your backups are more organised and to avoid conflicts with the retention rule settings.

    Regards,
    Bryle

Viewing 6 posts - 1 through 6 (of 6 total)
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