Early Cancellation / Reimbursement

UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Early Cancellation / Reimbursement

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • August 3, 2021 at 7:14 pm #1193061
    Kirsten Larsen Schultz
    Participant

    I purchased a 1 year Plus Subscription in May 2021. Last week I cancelled my account thinking that it would just set it to not renew after expiration in May 2022. Not it looks like my account was immediately cancelled. Do I get a prorated refund for the difference? Please help.

    August 3, 2021 at 7:14 pm #1193062
    Kirsten Larsen Schultz
    Participant
    This reply has been marked as moderator-only.
    August 4, 2021 at 7:16 am #1193474
    Bryle Crodua
    Moderator

    Hi,

    I have checked your account and it shows that only the subscription was cancelled but you can still use the UpdraftPlus Premium license until 2022-05-06.

    Best Wishes,
    Bryle

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Early Cancellation / Reimbursement’ is closed to new replies.