Error for migrate

[Louise SimsParticipant]

Hi there,
I have a site I want to migrate to my test server for a rebuild and am getting this error.

Unexpected response: Error: cURL error 7: Failed to connect to devlouisesims.users61.interdns.co.uk port 80: Connection refused (http_request_failed). You should check that the remote site is online, has no firewall or security modules blocking access, that UpdraftPlus version 2.10.3 or newer is running and the keys are entered correctly.

I have disabled my Wordfence Firewall.

Please advise?

[Louise SimsParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi,

Please can you check if there is a firewall on your server?

Regards,
Bryle

[Louise SimsParticipant]

There is no firewall on the server.

[Bryle CroduaModerator]

Hi,

My colleague was able to resolve the same issue as you are experiencing by contacting their host and change the firewall for two specific ports used by our plugin.

Can you try to check with your host please? If they are blocking the request to connect to UpdraftPlus.com

Regards,
Bryle

[Louise SimsParticipant]

What ports need to be allowed?

[Bryle CroduaModerator]

Hi,

Please could you check the following IP addresses is not blocked:
104.26.0.36
104.26.1.36

Or the PHP error log if it shows any.

Regards,
Bryle

[Louise SimsParticipant]

Hi,

I think I have found the problem.

I cannot connect the source site to my Updraft account.

It says failed to connect to port 443. Connection refused.

[Author]

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