Error on multisite installation

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  • July 17, 2020 at 4:35 pm #621227
    Grant McNulty
    Participant

    Hello,

    I have just switched my website from a single installation to a multisite and UpdraftPlus no longer works. I complete the authentication with Google Drive and get the success message:

    Success: you have authenticated your Google Drive account. Name: XXXXX. Your Google Drive quota usage: 68.2 % used, 65104.2 MB available

    Then, a few minutes later I get this error message:

    UpdraftPlus: You have requested saving to remote storage (Google Drive), but without entering any settings for that storage. Return to UpdraftPlus configuration.

    Please help.
    Thanks,
    Grant

    July 17, 2020 at 4:35 pm #621228
    Grant McNulty
    Participant
    This reply has been marked as moderator-only.
    July 18, 2020 at 4:23 pm #621893
    Bryle Crodua
    Moderator

    Hi Grant,

    Apologies for the late reply.

    Please note that you need to have the Multisite/Network add-on for UpdraftPlus to work in a Multisite install.
    If you have UpdraftPlus Premium package the UpdraftPlus should work in a Multisite install. UpdraftPlus is also network activated for Mutlsite.

    Regards,
    Bryle

    July 20, 2020 at 1:00 pm #623002
    Grant McNulty
    Participant

    Thanks, Bryle, I have UpdraftPlus Premium and it now seems to be working. Must have been a temporary error.

    July 20, 2020 at 2:43 pm #623086
    Bryle Crodua
    Moderator

    Hi Grant,

    Great! Glad it is resolved now.

    Best Wishes,
    Bryle

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