Error while restoring plugin to new site

[Adrian DanielParticipant]

This is the log file of the error i recieve

0000.002 () Opened log file at time: Mon, 06 Jul 2020 17:50:53 +0000 on https://www.pprelectronics.com
0000.002 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.27.1 WP: 5.4.2 PHP: 7.2.30 (litespeed, Linux sg3plcpnl0200.prod.sin3.secureserver.net 2.6.32-954.3.5.lve1.4.78.el6.x86_64 #1 SMP Thu Mar 26 08:20:27 EDT 2020 x86_64) MySQL: 5.6.47-cll-lve WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 32.8M | 34.3M) multisite: N openssl: OpenSSL 1.0.2k 26 Jan 2017 mcrypt: N LANG: ZipArchive::addFile: N
0000.046 () Free space on disk containing Updraft’s temporary directory: 2201063.7 MB
0000.001 () Opened log file at time: Mon, 06 Jul 2020 17:50:57 +0000 on https://www.pprelectronics.com
0000.002 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.27.1 WP: 5.4.2 PHP: 7.2.30 (litespeed, Linux sg3plcpnl0200.prod.sin3.secureserver.net 2.6.32-954.3.5.lve1.4.78.el6.x86_64 #1 SMP Thu Mar 26 08:20:27 EDT 2020 x86_64) MySQL: 5.6.47-cll-lve WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 30.8M | 32.3M) multisite: N openssl: OpenSSL 1.0.2k 26 Jan 2017 mcrypt: N LANG: ZipArchive::addFile: N
0000.047 () Free space on disk containing Updraft’s temporary directory: 2201061 MB
0000.060 () Ensuring WP_Filesystem is setup for a restore
0000.060 () WP_Filesystem is setup and ready for a restore
0000.062 () Restore job started. Entities to restore: plugins. Restore options: {“updraft_encryptionphrase”:””,”updraft_restorer_wpcore_includewpconfig”:false,”updraft_incremental_restore_point”:-1}
0000.065 () Entity: plugins
0000.065 () restore_backup(backup_file=backup_2020-07-06-1651_PPR_Electronics_4bba9afe1580-plugins.zip, type=plugins, info=a:2:{s:4:”path”;s:49:”/home/csc3bdy19m37/public_html/wp-content/plugins”;s:11:”description”;s:7:”Plugins”;}, last_one=1)
0000.065 () Unpacking backup… (backup_2020-07-06-1651_PPR_Electronics_4bba9afe1580-plugins.zip, 60.7 MB)
0000.066 () Unzipping backup_2020-07-06-1651_PPR_Electronics_4bba9afe1580-plugins.zip to /home/csc3bdy19m37/public_html/wp-content/upgrade/0d5ae194/ using UpdraftPlus_PclZip, starting index 0
0000.001 () Opened log file at time: Mon, 06 Jul 2020 17:53:28 +0000 on https://www.pprelectronics.com
0000.002 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.27.1 WP: 5.4.2 PHP: 7.2.30 (litespeed, Linux sg3plcpnl0200.prod.sin3.secureserver.net 2.6.32-954.3.5.lve1.4.78.el6.x86_64 #1 SMP Thu Mar 26 08:20:27 EDT 2020 x86_64) MySQL: 5.6.47-cll-lve WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 32.9M | 34.3M) multisite: N openssl: OpenSSL 1.0.2k 26 Jan 2017 mcrypt: N LANG: ZipArchive::addFile: N
0000.046 () Free space on disk containing Updraft’s temporary directory: 2200904.8 MB
0000.001 () Opened log file at time: Mon, 06 Jul 2020 17:53:32 +0000 on https://www.pprelectronics.com
0000.002 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.27.1 WP: 5.4.2 PHP: 7.2.30 (litespeed, Linux sg3plcpnl0200.prod.sin3.secureserver.net 2.6.32-954.3.5.lve1.4.78.el6.x86_64 #1 SMP Thu Mar 26 08:20:27 EDT 2020 x86_64) MySQL: 5.6.47-cll-lve WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 30.8M | 32.3M) multisite: N openssl: OpenSSL 1.0.2k 26 Jan 2017 mcrypt: N LANG: ZipArchive::addFile: N
0000.047 () Free space on disk containing Updraft’s temporary directory: 2200901.2 MB
0000.061 () Ensuring WP_Filesystem is setup for a restore
0000.061 () WP_Filesystem is setup and ready for a restore
0000.063 () Restore job started. Entities to restore: plugins. Restore options: {“updraft_encryptionphrase”:””,”updraft_restorer_wpcore_includewpconfig”:false,”updraft_incremental_restore_point”:-1}
0000.065 () Entity: plugins
0000.065 () restore_backup(backup_file=backup_2020-07-06-1651_PPR_Electronics_4bba9afe1580-plugins.zip, type=plugins, info=a:2:{s:4:”path”;s:49:”/home/csc3bdy19m37/public_html/wp-content/plugins”;s:11:”description”;s:7:”Plugins”;}, last_one=1)
0000.065 () Unpacking backup… (backup_2020-07-06-1651_PPR_Electronics_4bba9afe1580-plugins.zip, 60.7 MB)
0000.475 () Unzipping backup_2020-07-06-1651_PPR_Electronics_4bba9afe1580-plugins.zip to /home/csc3bdy19m37/public_html/wp-content/upgrade/0d5ae194/ using UpdraftPlus_PclZip, starting index 0

And this is the activity log, what i see when trying to do the restore
Final checks
Looking for plugins archive: file name: backup_2020-07-06-1651_PPR_Electronics_4bba9afe1580-plugins.zip
Archive is expected to be size: 62178.3 KB: OK
Plugins
Unpacking backup… (backup_2020-07-06-1651_PPR_Electronics_4bba9afe1580-plugins.zip, 60.7 MB)
There has been a critical error on your website.

Learn more about debugging in WordPress.

Anyone please help

[Adrian DanielParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi Stefan,

The log shows that the restoration process has been timed out or being killed off while extracting the plugins.zip files. The problem usually occurs when your server runs out of resources.

Please ask your hosts/server admin and have them check the PHP error logs. These logs should contain a record of the exact information as to why the process could not complete.

Kind Regards,
Bryle

[Author]

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