Google Drive – Unsuccessful Backup

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This topic contains 2 replies, has 3 voices, and was last updated by  Bryle Crodua 6 months, 1 week ago.

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  • #349622
    Stockton Fisher
    Participant

    Here is the most recent backup log: https://cl.ly/32d505

    I’ve deleted the integration and re-authenticated but it still didn’t work.

    I do have various sites backing up to the Google Drive Account.

    I’m also using WP Multi-site

    • This topic was modified 6 months, 1 week ago by  Stockton Fisher.
    #350049
    udadmin
    Keymaster

    Hi,

    The log indicates that your connection to Google is no longer authorised; you should visit the UpdraftPlus Google Drive settings section and re-authorise.

    David

    #350055
    Bryle Crodua
    Moderator

    Hi,

    The logs shows that the backup process is timed out or killed off.

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 100Mb or lower value, save your settings and run a new backup.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Regards,
    Bryle

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