Help Remove: We only have 2 sites and have old dev sites still attached

[Derrick TussingParticipant]

Last year (Nov 2019), we had a 3rd development/sandbox server.

Now we only have two (Note that is required and should remain licensed):
1. https://www.learningexecutive.com
2. https://staging.learningexecutive.com

I was able to delete several licenses in use on my account which is for development sites that are not in use anymore.
But one I could not delete, can you please delete the license for the following sites:
* https://3.93.22.4 (we don’t need)

My 2nd question:
A. Both of my servers should be assigned to my UpdraftPlus subscription expires 2021-07-01.
B. Can I downgrade to a 2-site Premium license or is 2021-07-01 the best price?

Thank you

[Derrick TussingParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi,

We’ve reset/released the licence for ‘https://3.93.22.4/’.
Please see FAQ how you can reset the license in the future – https://updraftplus.com/faqs/how-can-i-release-re-cycle-a-licence/.

You can renew/downgrade on your next renewal to get 40% discount. And make sure to cancel your active Subscription #470070 before June 28, 2021 to avoid being charged for your ‘Business’ licence renewal.

Regards,
Bryle

[Derrick TussingParticipant]

This reply has been marked as private.

[Bryle CroduaModerator]

Hi,

Yes you need to wait till next year to renew/downgrade.

Regards,
Bryle

[Derrick TussingParticipant]

Gotcha.

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