How long from de-install until day countdown shows?

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  • July 21, 2019 at 6:56 am #413704
    Greg Bell
    Participant

    Hi UDP,

    I understand I can’t release the license for 30 days (why so long?) but, I’m not seeing the days down-counter in the https://updraftplus.com/my-account/licences/ like I initially did for another site.

    In other words, I de-activated and deleted the plugin from an Assigned site, but the licenses dashboard does not show me how many days remain until I can release… leading me to believe it hasn’t seen the deactivation.

    July 22, 2019 at 6:55 am #413966
    Bryle Crodua
    Moderator

    Hi Greg,

    Please provide us your UpdraftPlus.com email address and the domain that you wish to reset.
    I will release it for you.

    Regards,
    Bryle

    July 22, 2019 at 10:06 pm #414263
    Greg Bell
    Participant
    This reply has been marked as private.
    July 24, 2019 at 3:10 pm #414954
    Bryle Crodua
    Moderator

    Hi Greg,

    Thank you! I have reset the license for you now.

    Regards,
    Bryle

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