How to renew

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Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • July 31, 2019 at 5:38 am #417340
    elise1
    Participant

    Hiya, I am wanting to renew my subscription but I can’t find where to do that

    July 31, 2019 at 6:53 am #417364
    Bryle Crodua
    Moderator

    Hi,

    You just need to login to your UpdraftPlus.com account and purchase the same product again.
    Please check our guide here – https://updraftplus.com/renewing-updraftplus-purchase/

    Regards,
    Bryle

    July 31, 2019 at 3:17 pm #417562
    William Goren
    Participant

    I keep getting a request to renew notice even though I have already renewed. I have no idea how to stop this situation.

    August 1, 2019 at 11:21 am #417920
    Bryle Crodua
    Moderator

    Hi William,

    Apologies, it appears that our licencing server did not recognise your purchase as a renewal.
    I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

    Best Wishes,
    Bryle

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