I bought the Plugin still cant use SFTP

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  • This topic has 4 replies, 2 voices, and was last updated 5 years ago by Bryle Crodua.
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  • November 4, 2019 at 7:35 am #453962
    Joseph Ved
    Participant

    I just bought the SFTP plugin, yet I cant find out how to get my license and how I can use it …
    It only shows ONE license available, without any doc how to use it ..

    November 4, 2019 at 1:08 pm #454064
    Bryle Crodua
    Moderator

    Hi,

    To further check on this, could you send us a screenshot of the error/problem?
    You can use an online service such as Dropbox and post the link here.

    Regards,
    Bryle

    November 4, 2019 at 5:22 pm #454209
    Joseph Ved
    Participant

    So basically, I am using the free version of the plugin … And I realized that I have SFTP so I will need an Adds-on to enable SFTP.

    I bought the Adds-on, yet I cant find out how to enable the adds-on.. (Like, after I pay $15, how can I use it.. )

    Where should I go in my wordpress to enable the Adds-on ..

    Hope to be clear…

    November 5, 2019 at 2:49 am #454441
    Joseph Ved
    Participant

    No Response?
    Please refund my money

    November 5, 2019 at 3:04 pm #454690
    Bryle Crodua
    Moderator

    Hi,

    Apologies for the delay.

    Please see how to install the add-on that you purchase here – https://updraftplus.com/support/installing-updraftplus-premium-your-add-on/

    You should also have received an email from us on how to install the plugin.

    Regards,
    Bryle

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