Licenses

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  • #410119
    scott115
    Participant

    When I migrate an existing site to a new server, I install updraftplus using the temporary URL, generate a key and then go to the existing site and put the key in and send the files.

    I then log into the new site, change the domain to the actual, update DNS.

    The temp url license remains in my system using one of the licenses. Both these URLs resolve to the same place. How can I remove it? They are not being “transferred” from one site to another. THey are the same site.

    The two URLS and corresponding domain names are:

    Assigned: https://madness.wwwmi3-sr10.supercp.com
    Assigned: https://madnessinthemiddle.net

    Assigned: https://wa4uxj.wwwmi3-sr10.supercp.com
    Assigned: https://wa4uxj.com

    #411162
    Bryle Crodua
    Moderator

    Hi,

    Apologies for the delay.

    I have reset the licence for you now. Please see FAQ how you can reset the license in the future – https://updraftplus.com/faqs/how-can-i-release-re-cycle-a-licence/

    Regards,
    Bryle

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