- This topic has 11 replies, 2 voices, and was last updated 1 month, 2 weeks ago by Bryle Crodua.
- July 22, 2021 at 1:17 pm #1183237elisabeth.demerliacParticipant
As mentionned in the title, i use with success updraft plus on several sites (backups sent to my dropbox account) but a have a problem on one of them. The automatic backup never launched. The manual ones are working properly.
server ApacheJuly 22, 2021 at 1:17 pm #1183238elisabeth.demerliacParticipantThis reply has been marked as moderator-only.July 22, 2021 at 5:08 pm #1183430Bryle CroduaModerator
Do you see any error or warning message in the “Backup/Restore” tab?
BryleJuly 23, 2021 at 9:27 am #1184008elisabeth.demerliacParticipant
The only message seems ok, and if i open the last logs it only concerns my manual backup.
“This backup task (c8f4590b16d6) is either complete or began over 2 days ago: ending (1626195834.9126, ) (existing jobdata keys: ) (Juil 13 19:03:54)”
Nothing shows on automatic task, as it if was non existent.July 26, 2021 at 3:04 am #1186022Bryle CroduaModerator
Please could you send us a copy of the latest full backup log?
This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.
BryleJuly 26, 2021 at 10:55 am #1186277elisabeth.demerliacParticipantThis reply has been marked as private.July 27, 2021 at 11:13 am #1187186Bryle CroduaModerator
For the log that you shared, it appears that the backup has successfully completed?
Do you have the log for the scheduled backup that failed?
BryleJuly 27, 2021 at 1:44 pm #1187288elisabeth.demerliacParticipantThis reply has been marked as private.July 27, 2021 at 1:48 pm #1187293elisabeth.demerliacParticipantThis reply has been marked as private.July 28, 2021 at 7:45 am #1187951Bryle CroduaModerator
Can you also send me a screenshot of the “Backup/Restore” tab please?
BryleAugust 2, 2021 at 10:02 am #1191873elisabeth.demerliacParticipantAugust 2, 2021 at 3:40 pm #1192089Bryle CroduaModerator
It looks like your WordPress scheduler may be broken.
To confirm this, can you install a plugin called WP-Crontrol? This will allow you to see all scheduled tasks that WordPress is handling.
Then could you navigate to Tools->Cron Events. You’ll be able to work out if the scheduler is working correctly.
We also have a guide to this issue in our FAQs here. This provides some further advice that you can try.
- The topic ‘Manual backup to my dropbox work, not the automatic one’ is closed to new replies.