Migrating stops for unknown reason

UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Migrating stops for unknown reason

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • July 17, 2020 at 12:20 pm #621013
    IES Cavaleri
    Participant

    I am trying to migrate a WP site to a different server. I got the key from the target site and added it to the original site. The process starts and suddenly it stops while creating the backup for the “others” category. I have tried twice and the same thing has happened. What can I do?

    P.D. In the first attempt I got an error message saying something like: “An attempt to access your database located in https://phpwebquest.org/ccss has been detected and it has been blocked”

    July 17, 2020 at 12:20 pm #621014
    IES Cavaleri
    Participant
    This reply has been marked as moderator-only.
    July 17, 2020 at 3:42 pm #621187
    Bryle Crodua
    Moderator

    Hi,

    Please could you send us a copy of the backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    Please use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    July 17, 2020 at 4:10 pm #621205
    Thomas Garner
    Participant

    I am having the same problem. How can we send you copy if it if the backup stops/freezes mid way through. I also got the same error message about blocking access to my database. etc. PLEASE HELP

    July 17, 2020 at 5:04 pm #621243
    IES Cavaleri
    Participant

    https://www.dropbox.com/s/40g62rjnn8f2jna/backup%20log.pdf?dl=0

    July 18, 2020 at 4:48 pm #621907
    Bryle Crodua
    Moderator

    Hi @IES,

    Thank you!

    I can see that the backup process has stopped. Please can you reduce the split archive size to 25Mb?
    Please check how to reduce it here – https://youtu.be/S6yuXojgUBY

    Thanks,
    Bryle

    July 19, 2020 at 11:40 am #622287
    IES Cavaleri
    Participant

    Now the whole copy seems to be have done, but the process stops when the copy is being sent to the remote site: “Sending files to the remote site (5%, file 3 of 47)”. The log file can be found in: https://www.dropbox.com/s/1tb9gtl9tpjqumb/logfile%2002.pdf?dl=0

    P.D. To rule out connection problems, I have tried the process twice: one with wifi and a second one with cable, getting the same results.

    July 20, 2020 at 2:22 pm #623053
    Bryle Crodua
    Moderator

    Hi,

    Thank you!

    It appears that the process could not complete. This is usually due to lack of server resources.
    Please can you ask your host/server admin to increase the resource limit? Ask them to increase the I/O limit, maximum_execution_timeout and site memory.

    Best Wishes,
    
Bryle

    July 21, 2020 at 12:09 pm #623729
    IES Cavaleri
    Participant

    Are you referring to the origin server or to the target server?

    July 21, 2020 at 4:59 pm #624018
    Bryle Crodua
    Moderator

    Hi,

    I’m referring to the source site/origin server.

    Regards,
    Bryle

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Migrating stops for unknown reason’ is closed to new replies.