Migration / Restore Failing

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  • #450606
    Philip Doolittle
    Participant

    I have successfully use UpdraftPlus with Migrate to make a backup of site A and move it to site B. At site B I am attempting to do a restore.

    UpdraftPlus sees the backup, warns that it is a migration, and begins the restore. Every single time on Step 3 it asks for the FTP credentials (verified valid) and then stops. In the background I can see the First item (verification) spinning. PlugIns, Cleaning, and Finished still show a clock. Log is below. Both Cancel and Proceed are grey and do nothing. My only option to exit is F5 to reload the page, which takes me back to settings.

    I have tried Chrome, Chrome Incognito, and IE11. Same results. I have tried restoring everything and only themes. Same result.

    Any assistance would be appreciated.

    0000.145 () Opened log file at time: Sat, 26 Oct 2019 17:52:35 +0000 on http://website.com
    0000.145 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.19.1 WP: 5.1 PHP: 5.4.45-0+deb7u7 (apache2handler, Linux georgiacarryo-1 3.2.0-4-686-pae #1 SMP Debian 3.2.84-1 i686) MySQL: 5.5.54-0+deb7u1-log WPLANG: en_US Server: Apache/2.2.22 (Debian) safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 19.6M | 19.8M) multisite: N openssl: OpenSSL 1.0.1t 3 May 2016 mcrypt: Y LANG: C ZipArchive::addFile: Y
    0000.145 () Free space on disk containing Updraft’s temporary directory: 127497.5 MB
    0000.113 () Opened log file at time: Sat, 26 Oct 2019 17:52:36 +0000 on http://website.com
    0000.114 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.19.1 WP: 5.1 PHP: 5.4.45-0+deb7u7 (apache2handler, Linux georgiacarryo-1 3.2.0-4-686-pae #1 SMP Debian 3.2.84-1 i686) MySQL: 5.5.54-0+deb7u1-log WPLANG: en_US Server: Apache/2.2.22 (Debian) safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 17.5M | 18.3M) multisite: N openssl: OpenSSL 1.0.1t 3 May 2016 mcrypt: Y LANG: C ZipArchive::addFile: Y
    0000.114 () Free space on disk containing Updraft’s temporary directory: 127497.5 MB
    0000.138 () Ensuring WP_Filesystem is setup for a restore

    • This topic was modified 1 year, 12 months ago by Philip Doolittle.
    #451057
    Bryle Crodua
    Moderator

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the migration log?
    You can find this log in the ‘wp-content/updraft’ directory of your new site location.
    You can send the log file as an attachment or copy the contents into an online tool (such as http://pastebin.com/ )

    Best Wishes,
    Bryle

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