Migrations stall

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  • This topic has 1 reply, 2 voices, and was last updated 6 years ago by Bryle Crodua.
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  • April 7, 2018 at 4:18 pm #273010
    Yvonne
    Participant

    Hi team,

    I’ve been trying for about the past three hours to migrate/clone a site. Normally I’m in and done in less than 20 minutes. It’s never failed for me. But in this case, I’ve tried two different site locations and the process keeps getting stalled.

    I’m happy to send the latest download log file, if you let me know where to send it.

    e

    April 9, 2018 at 8:01 am #273263
    Bryle Crodua
    Moderator

    Hi Yvonne,

    To help us work out the cause of your problem, can you please send us a copy of the migration log?
    You can find this log in the ‘wp-content/updraft’ directory of your new site location.
    You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )

    Best Wishes,
    Bryle

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