Migrator Issue – errors

[KynanParticipant]

Trying to migrate Site 1 to Site 2 (Site 1 is an existing domain that is working fine). Site 2 is a new domain, with WP installed.

UpdraftPlus is installed on both Sites, and the Migrator add-on installed and ready on both sites.

Migrator attemped – Migrator Key from Site 2 entered into Site 1, and migrator begun, inclding all options and the backup. Migrator gets about 2 minutes in, and says:

_________
Sat, November 21, 2015 10:37 – last activity: 19s ago – show log – delete schedule
Backup data will be sent to: https://www.videocamerahiregoldcoast.com.au/
Waiting until scheduled time to retry because of errors
_________

The Migrator just keeps saying “0324.951 (1) The backup has not finished; a resumption is scheduled” and tries again and again and does not manage to work.

The Last 20 or so lines of the log file show:

_______________
0324.183 (1) Exception data: Tjs=
0324.464 (1) ERROR: remotesend: Failed to upload file: backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz
0324.540 (1) Prune old backups from local store: skipping, as this was a remote send operation
0324.637 (1) Resume backup (9e768dbd2a66, 1): finish run
0324.734 (1) There were errors in the uploads, so the ‘resume’ event is remaining scheduled
0324.850 (1) No email will/can be sent – the user has not configured an email address.
0324.951 (1) The backup has not finished; a resumption is scheduled
0311.248 (1) Remote send upload: error (Exception): (backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-themes.zip) (Empty response from remote site (empty_response) ) (line: 204, file: /home/tridiumc/public_html/www.goldcoastcamerahire.com.au/wp-content/plugins/updraftplus/methods/remotesend.php)
0311.284 (1) Exception data: Tjs=
0311.313 (1) ERROR: remotesend: Failed to upload file: backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-themes.zip
0311.353 (1) remotesend upload : attempt: backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-uploads.zip
0312.264 (1) backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-uploads.zip: existing size: 0
0312.293 (1) Remote send upload: backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-uploads.zip (chunks: 16, size: 2097152) -> remotesend://https://www.videocamerahiregoldcoast.com.au/backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-uploads.zip (0)
0314.461 (1) Remote send upload: error (Exception): (backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-uploads.zip) (Empty response from remote site (empty_response) ) (line: 204, file: /home/tridiumc/public_html/www.goldcoastcamerahire.com.au/wp-content/plugins/updraftplus/methods/remotesend.php)
0314.511 (1) Exception data: Tjs=
0314.615 (1) ERROR: remotesend: Failed to upload file: backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-uploads.zip
0315.017 (1) remotesend upload : attempt: backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz
0316.213 (1) backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz: existing size: 0
0316.294 (1) Remote send upload: backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz (chunks: 1, size: 2097152) -> remotesend://https://www.videocamerahiregoldcoast.com.au/backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz (0)
0319.568 (1) Remote send upload: error (Exception): (backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz) (Empty response from remote site (empty_response) ) (line: 204, file: /home/tridiumc/public_html/www.goldcoastcamerahire.com.au/wp-content/plugins/updraftplus/methods/remotesend.php)
0319.624 (1) Exception data: Tjs=
0319.672 (1) Remote send upload: error (Exception): (backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-uploads.zip) (Empty response from remote site (empty_response) ) (line: 204, file: /home/tridiumc/public_html/www.goldcoastcamerahire.com.au/wp-content/plugins/updraftplus/methods/remotesend.php)
0319.778 (1) ERROR: remotesend: Failed to upload file: backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz
0319.818 (1) Exception data: Tjs=
0319.863 (1) Prune old backups from local store: skipping, as this was a remote send operation
0319.895 (1) ERROR: remotesend: Failed to upload file: backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-uploads.zip
0319.915 (1) Resume backup (9e768dbd2a66, 1): finish run
0319.956 (1) remotesend upload : attempt: backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz
0319.972 (1) There were errors in the uploads, so the ‘resume’ event is remaining scheduled
0320.077 (1) No email will/can be sent – the user has not configured an email address.
0320.145 (1) The backup has not finished; a resumption is scheduled
0320.952 (1) backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz: existing size: 0
0321.041 (1) Remote send upload: backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz (chunks: 1, size: 2097152) -> remotesend://https://www.videocamerahiregoldcoast.com.au/backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz (0)
0324.117 (1) Remote send upload: error (Exception): (backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz) (Empty response from remote site (empty_response) ) (line: 204, file: /home/tridiumc/public_html/www.goldcoastcamerahire.com.au/wp-content/plugins/updraftplus/methods/remotesend.php)
0324.183 (1) Exception data: Tjs=
0324.464 (1) ERROR: remotesend: Failed to upload file: backup_2015-11-21-1037_Gold_Coast_Camera_Hire_9e768dbd2a66-db.gz
0324.540 (1) Prune old backups from local store: skipping, as this was a remote send operation
0324.637 (1) Resume backup (9e768dbd2a66, 1): finish run
0324.734 (1) There were errors in the uploads, so the ‘resume’ event is remaining scheduled
0324.850 (1) No email will/can be sent – the user has not configured an email address.
0324.951 (1) The backup has not finished; a resumption is scheduled
_________________

My php.ini file in my root directory is:

memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
safe_mode = Off
max_file_upload = 512M
max_post_size = 512M
max_execution_time = 300

suhosin.simulation = On
suhosin.post.max_vars = 4096
suhosin.request.max_vars = 4096
request.max_varname_length = 350
suhosin.session.encrypt = off
magic_quotes_gpc = Off
magic_quotes_runtime = Off
magic_quotes_sybase = Off

extension=pdo.so
extension=pdo_sqlite.so
extension=sqlite.so
extension=pdo_mysql.so
extension=gd2.so
extension=curl.so
extension=mbstring.so
extension=mcrypt.so
extension=mysqli.so
extension=mysql.so
extension=pdo_mysql.so
____________________

I thought i might have had a timeout or filesize issue, but it seems fine.

Any help would be appreciated !!!

[udadminKeymaster]

Hi Kynan,

It looks as if the connection is working as the initial test connection goes through fine, but then when UpdraftPlus attempts to send the data to the destination site the data is considered suspicious and so is blocked.

If you are not sure why this could be (could be a firewall, or some other security plugin) then please use another method for sending data to the destination site. For information on how to achieve this please see step 3 of the following link; https://updraftplus.com/faqs/how-do-i-migrate-to-a-new-site-location/.

Best wishes,
David

[Author]

Posts