Migrator No Uploads File

[Jennifer MetroParticipant]

I am using Migrator to put a new theme on my site. I backed the new site up into the Vault and then uploaded the backup to my site. But after reporting the uploads folder was complete the backup does not include the uploads folder. I tried downloading just the uploads and they still don’t show.
Both times it said it was complete.
Here’s a screen shot:
Is this correct? Or should I try another route?

[Bryle CroduaModerator]

Hi Jennifer,

Please could you send us again the screenshot?

For alternative methods in sending backups, please see step 3 of our migration guide here – https://updraftplus.com/faqs/how-do-i-migrate-to-a-new-site-location/

Kind Regards,
Bryle

[Jennifer MetroParticipant]

Thank you for getting back to me. The screen shot shows that the uploads file is complete. But it does not show the uploads button on the bottom, nor does the view log button. Here is the screen shot:
[I guess I don’t know where/how to host my image, it’s in Google Docs, link below]
Or this
Screenshot of Updraft after Migration
It’s the Aug 31st set of files. I never got the uploads or the view log button. (I built a new WordPress site that I want to use to replace an existing WordPress site.) I have the backup saved in your vault so I downloaded the files to my computer. The uploads file is big and took forever to upload thru the migrator. But then it just never showed up. I’m stumped.

I know that I can delete it and try again.
Or I can add the files thru the cPanel.

I guess I just wanted to verify that this Aug 31st set of backup files are not ready to be restored. Plus I wondered if it is because of my host, GoDaddy, and should ​I ​change my settings​ in Updraft​?

Thank you for your attention to this matter.
Jen
Ps Should I pull my old site down (after backing it up) and start with a new clean install? Is that the problem?

[Dee NutbourneModerator]

Hi,

It is possible that the final step of the upload was timed out, so the record of available backup files was not updated.
Could you try clicking ‘Re-scan local storage’?

Best Wishes,
David N

[Jennifer MetroParticipant]

David,
Thank you. That did it. I tend to over react. Forgive me.
I plan to restore the new backup version early tomorrow morning, Friday, Arizona time. I want to do it when traffic is lowest.
True to my nature I am afraid something might go wrong. I have used the tool to migrate a site into a test environment, poopy dot life, and rebuilt it into a beautiful new theme. Migrator worked perfectly. Probably more than once. However, if I restore the backup of this new site and it breaks my site, then what?
I will obviously contact you immediately but how long will my site be gone before we can fix it? Is there an expedited option?
Thanks,
Jen

[Jennifer MetroParticipant]

Argh. It failed. Here is my log file:
https://www.miragelimo.com/wp-admin/options-general.php?action=downloadlog&page=updraftplus&updraftplus_backup_nonce=b8bd2aea644e
0000.003 () Opened log file at time: Sun, 17 Sep 2017 13:41:36 +0000 on https://www.miragelimo.com
0000.003 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.13.7.1 WP: 4.8.1 PHP: 5.6.31 (cgi-fcgi, Linux p3plcpnl0105.prod.phx3.secureserver.net 2.6.32-673.26.1.lve1.4.30.el6.x86_64 #1 SMP Wed Jun 21 19:37:37 EDT 2017 x86_64) MySQL: 5.6.36 WPLANG: en Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 77.7M | 79.3M) multisite: N openssl: OpenSSL 1.0.2k-fips 26 Jan 2017 mcrypt: Y LANG: ZipArchive::addFile: N
0000.216 () Free space on disk containing Updraft’s temporary directory: 1386967 MB
0000.218 () Restore job started. Entities to restore: plugins, themes, uploads, others, db. Restore options: {“updraft_restorer_replacesiteurl”:true,”updraft_encryptionphrase”:””,”updraft_restorer_wpcore_includewpconfig”:false}
0000.239 () Will not delete any archives after unpacking them, because there was no cloud storage for this backup
0000.242 () Entity: db
0000.242 () restore_backup(backup_file=backup_2017-08-26-1236_Mirage_Limousines_f3441e250d3f-db.gz, type=db, info=a:0:{}, last_one=)
0000.242 () Unpacking backup… (backup_2017-08-26-1236_Mirage_Limousines_f3441e250d3f-db.gz, 7 Mb)
0003.780 () Database successfully unpacked
0003.782 () Restoring the database (on a large site this can take a long time – if it times out (which can happen if your web hosting company has configured your hosting to limit resources) then you should use a different method, such as phpMyAdmin)…
0003.782 () Using direct MySQL access; value of use_mysqli is: 1
0003.785 () Max packet size: 256 MB
0003.785 () Entering maintenance mode
0003.785 () Enabling Maintenance mode…
0003.786 () Backup of: https://different-seahorse.w4.poopy.life
0003.803 () Content URL: https://different-seahorse.w4.poopy.life/wp-content
0003.804 () Uploads URL: https://different-seahorse.w4.poopy.life/wp-content/uploads
0003.804 () Old table prefix: wp_
0003.804 () Site information: multisite=0
0003.807 () New table prefix: wp_
0003.835 () Processing table (InnoDB): wp_options
0004.096 () Restoring prior UD configuration (table: wp_options; keys: 89)
0004.289 () Search and replacing table: wp_options: rows: 685
0004.583 () Processing table (InnoDB): wp_users
0004.595 () Search and replacing table: wp_users: rows: 2
0004.596 () Processing table (InnoDB): wp_usermeta
0004.624 () Search and replacing table: wp_usermeta: rows: 88
0004.630 () Processing table (InnoDB): wp_commentmeta
0004.644 () Search and replacing table: wp_commentmeta: rows: 1
0004.645 () Processing table (InnoDB): wp_comments
0004.656 () Search and replacing table: wp_comments: rows: 1
0004.657 () Processing table (InnoDB): wp_links
0004.682 () Search and replacing table: wp_links: rows: 7
0004.683 () Processing table (InnoDB): wp_postmeta
0005.181 () Database queries processed: 50 in 1.40 seconds
0005.270 () Search and replacing table: wp_postmeta: rows: 422
0005.587 () Processing table (InnoDB): wp_posts
0007.725 () Database queries processed: 100 in 3.94 seconds
0009.654 () Skipping search/replace on GUID column in posts table
0009.658 () Search and replacing table: wp_posts: rows: 7366
0015.145 () Searching and replacing reached row: 5000
0017.997 () Processing table (InnoDB): wp_term_relationships
0018.102 () Skipping this table: data in this table (wp_term_relationships) should not be search/replaced
0018.102 () Processing table (InnoDB): wp_term_taxonomy
0018.122 () Database queries processed: 150 in 14.34 seconds
0018.125 () Search and replacing table: wp_term_taxonomy: rows: 138
0018.138 () Processing table (MyISAM): wp_termmeta
0018.149 () Search and replacing table: wp_termmeta: rows: 0
0018.149 () Processing table (InnoDB): wp_terms
0018.177 () Search and replacing table: wp_terms: rows: 138
0018.186 () Processing table (MyISAM): wp_WP_SEO_404_links
0018.193 () Search and replacing table: wp_WP_SEO_404_links: rows: 14
0018.195 () Processing table (MyISAM): wp_WP_SEO_Cache
0018.208 () Search and replacing table: wp_WP_SEO_Cache: rows: 73
0018.213 () Processing table (MyISAM): wp_WP_SEO_Redirection
0018.218 () Search and replacing table: wp_WP_SEO_Redirection: rows: 0
0018.218 () Processing table (MyISAM): wp_WP_SEO_Redirection_LOG
0018.224 () Search and replacing table: wp_WP_SEO_Redirection_LOG: rows: 1
0018.225 () Processing table (MyISAM): wp_gf_addon_feed
0018.245 () Search and replacing table: wp_gf_addon_feed: rows: 2
0018.246 () Processing table (InnoDB): wp_redirection_404
0018.256 () Skipping this table: data in this table (wp_redirection_404) should not be search/replaced
0018.256 () Processing table (InnoDB): wp_redirection_groups
0018.272 () Search and replacing table: wp_redirection_groups: rows: 2
0018.273 () Processing table (InnoDB): wp_redirection_items
0018.290 () Search and replacing table: wp_redirection_items: rows: 6
0018.293 () Processing table (InnoDB): wp_redirection_logs
0018.300 () Skipping this table: data in this table (wp_redirection_logs) should not be search/replaced
0018.300 () Processing table (MyISAM): wp_rg_form
0018.305 () Search and replacing table: wp_rg_form: rows: 2
0018.306 () Processing table (MyISAM): wp_rg_form_meta
0018.328 () Search and replacing table: wp_rg_form_meta: rows: 2
0018.342 () Processing table (MyISAM): wp_rg_form_view
0018.510 () Search and replacing table: wp_rg_form_view: rows: 1533
0018.621 () Processing table (MyISAM): wp_rg_incomplete_submissions
0018.654 () Search and replacing table: wp_rg_incomplete_submissions: rows: 0
0018.654 () Processing table (MyISAM): wp_rg_lead
0019.181 () Database queries processed: 200 in 15.40 seconds
0019.229 () Search and replacing table: wp_rg_lead: rows: 2704
0020.447 () Processing table (MyISAM): wp_rg_lead_detail
0021.102 () Search and replacing table: wp_rg_lead_detail: rows: 37488
0021.464 () Searching and replacing reached row: 5000
0021.820 () Searching and replacing reached row: 10000
0022.178 () Searching and replacing reached row: 15000
0022.539 () Searching and replacing reached row: 20000
0022.900 () Searching and replacing reached row: 25000
0023.262 () Searching and replacing reached row: 30000
0023.627 () Searching and replacing reached row: 35000
0023.815 () Processing table (MyISAM): wp_rg_lead_detail_long
0023.838 () Search and replacing table: wp_rg_lead_detail_long: rows: 0
0023.838 () Processing table (MyISAM): wp_rg_lead_meta
0030.605 () Search and replacing table: wp_rg_lead_meta: rows: 6339
0031.007 () Searching and replacing reached row: 5000
0031.118 () Processing table (MyISAM): wp_rg_lead_notes
0031.125 () Search and replacing table: wp_rg_lead_notes: rows: 5
0031.126 () Processing table (InnoDB): wp_smush_dir_images
0031.146 () Search and replacing table: wp_smush_dir_images: rows: 0
0031.146 () Processing table (InnoDB): wp_wfBadLeechers
0031.162 () Search and replacing table: wp_wfBadLeechers: rows: 0
0031.162 () Processing table (MyISAM): wp_wfBlockedIPLog
0031.168 () Search and replacing table: wp_wfBlockedIPLog: rows: 0
0031.168 () Processing table (InnoDB): wp_wfBlocks
0031.177 () Search and replacing table: wp_wfBlocks: rows: 3
0031.178 () Processing table (InnoDB): wp_wfBlocksAdv
0031.205 () Search and replacing table: wp_wfBlocksAdv: rows: 0
0031.205 () Processing table (InnoDB): wp_wfConfig
0031.264 () Search and replacing table: wp_wfConfig: rows: 211
0031.292 () Processing table (InnoDB): wp_wfCrawlers
0031.314 () Database queries processed: 250 in 27.53 seconds
0031.317 () Search and replacing table: wp_wfCrawlers: rows: 0
0031.317 () Processing table (InnoDB): wp_wfFileMods
0032.077 () Search and replacing table: wp_wfFileMods: rows: 5072
0032.694 () Searching and replacing reached row: 5000
0032.708 () Processing table (InnoDB): wp_wfHits
0033.082 () Skipping this table: data in this table (wp_wfHits) should not be search/replaced
0033.082 () Processing table (InnoDB): wp_wfHoover
0033.101 () Search and replacing table: wp_wfHoover: rows: 0
0033.101 () Processing table (InnoDB): wp_wfIssues
0033.218 () Search and replacing table: wp_wfIssues: rows: 21
0033.225 () Processing table (MyISAM): wp_wfKnownFileList
0033.796 () Search and replacing table: wp_wfKnownFileList: rows: 5072
0033.995 () Searching and replacing reached row: 5000
0034.000 () Processing table (InnoDB): wp_wfLeechers
0034.018 () Search and replacing table: wp_wfLeechers: rows: 25
0034.022 () Processing table (InnoDB): wp_wfLockedOut
0034.030 () Search and replacing table: wp_wfLockedOut: rows: 0
0034.030 () Processing table (InnoDB): wp_wfLocs
0034.044 () Search and replacing table: wp_wfLocs: rows: 0
0034.045 () Processing table (InnoDB): wp_wfLogins
0034.108 () Search and replacing table: wp_wfLogins: rows: 393
0034.159 () Processing table (InnoDB): wp_wfNet404s
0034.175 () Search and replacing table: wp_wfNet404s: rows: 0
0034.175 () Processing table (MyISAM): wp_wfNotifications
0034.190 () Search and replacing table: wp_wfNotifications: rows: 68
0034.219 () Processing table (MyISAM): wp_wfPendingIssues
0034.226 () Search and replacing table: wp_wfPendingIssues: rows: 0
0034.227 () Processing table (InnoDB): wp_wfReverseCache
0034.234 () Search and replacing table: wp_wfReverseCache: rows: 0
0034.234 () Processing table (MyISAM): wp_wfSNIPCache
0034.241 () Search and replacing table: wp_wfSNIPCache: rows: 1
0034.241 () Processing table (InnoDB): wp_wfScanners
0034.272 () Search and replacing table: wp_wfScanners: rows: 0
0034.272 () Processing table (InnoDB): wp_wfStatus
0034.414 () Search and replacing table: wp_wfStatus: rows: 959
0034.493 () Processing table (InnoDB): wp_wfThrottleLog
0034.501 () Search and replacing table: wp_wfThrottleLog: rows: 0
0034.501 () Processing table (InnoDB): wp_wfVulnScanners
0034.505 () Unlocking database and leaving maintenance mode
0034.506 () Disabling Maintenance mode…
0034.507 () Search and replacing table: wp_wfVulnScanners: rows: 0
0034.507 () Finished: lines processed: 308 in 30.72 seconds
0034.509 () Cleaning up rubbish…
0034.510 () Begin search and replace (updraftplus_restored_db)
0034.510 () [Database-replace-site-url] Database: search and replace site URL
0034.511 () Restored pre-migration site ID for this installation
0034.517 () Database search and replace: replace https://different-seahorse.w4.poopy.life in backup dump with https://www.miragelimo.com
0034.518 () Search and replacing table: wp_WP_SEO_404_links: already done
0034.518 () Search and replacing table: wp_WP_SEO_Cache: already done
0034.518 () Search and replacing table: wp_WP_SEO_Redirection: already done
0034.518 () Search and replacing table: wp_WP_SEO_Redirection_LOG: already done
0034.518 () Search and replacing table: wp_commentmeta: already done
0034.518 () Search and replacing table: wp_comments: already done
0034.518 () Search and replacing table: wp_gf_addon_feed: already done
0034.518 () Search and replacing table: wp_links: already done
0034.518 () Search and replacing table: wp_options: already done
0034.518 () Search and replacing table: wp_postmeta: already done
0034.519 () Search and replacing table: wp_posts: already done
0034.519 () Search and replacing table: wp_redirection_404: already done
0034.519 () Search and replacing table: wp_redirection_groups: already done
0034.519 () Search and replacing table: wp_redirection_items: already done
0034.519 () Search and replacing table: wp_redirection_logs: already done
0034.519 () Search and replacing table: wp_rg_form: already done
0034.519 () Search and replacing table: wp_rg_form_meta: already done
0034.519 () Search and replacing table: wp_rg_form_view: already done
0034.519 () Search and replacing table: wp_rg_incomplete_submissions: already done
0034.519 () Search and replacing table: wp_rg_lead: already done
0034.519 () Search and replacing table: wp_rg_lead_detail: already done
0034.520 () Search and replacing table: wp_rg_lead_detail_long: already done
0034.520 () Search and replacing table: wp_rg_lead_meta: already done
0034.520 () Search and replacing table: wp_rg_lead_notes: already done
0034.520 () Search and replacing table: wp_smush_dir_images: already done
0034.520 () Search and replacing table: wp_term_relationships: already done
0034.520 () Search and replacing table: wp_term_taxonomy: already done
0034.520 () Search and replacing table: wp_termmeta: already done
0034.520 () Search and replacing table: wp_terms: already done
0034.520 () Search and replacing table: wp_usermeta: already done
0034.520 () Search and replacing table: wp_users: already done
0034.520 () Search and replacing table: wp_wfBadLeechers: already done
0034.521 () Search and replacing table: wp_wfBlockedIPLog: already done
0034.521 () Search and replacing table: wp_wfBlocks: already done
0034.521 () Search and replacing table: wp_wfBlocksAdv: already done
0034.521 () Search and replacing table: wp_wfConfig: already done
0034.521 () Search and replacing table: wp_wfCrawlers: already done
0034.521 () Search and replacing table: wp_wfFileMods: already done
0034.521 () Search and replacing table: wp_wfHits: already done
0034.521 () Search and replacing table: wp_wfHoover: already done
0034.521 () Search and replacing table: wp_wfIssues: already done
0034.521 () Search and replacing table: wp_wfKnownFileList: already done
0034.521 () Search and replacing table: wp_wfLeechers: already done
0034.521 () Search and replacing table: wp_wfLockedOut: already done
0034.522 () Search and replacing table: wp_wfLocs: already done
0034.522 () Search and replacing table: wp_wfLogins: already done
0034.522 () Search and replacing table: wp_wfNet404s: already done
0034.522 () Search and replacing table: wp_wfNotifications: already done
0034.522 () Search and replacing table: wp_wfPendingIssues: already done
0034.522 () Search and replacing table: wp_wfReverseCache: already done
0034.522 () Search and replacing table: wp_wfSNIPCache: already done
0034.522 () Search and replacing table: wp_wfScanners: already done
0034.522 () Search and replacing table: wp_wfStatus: already done
0034.522 () Search and replacing table: wp_wfThrottleLog: already done
0034.522 () Search and replacing table: wp_wfVulnScanners: already done
0034.525 () Search and replacing table: wp_wfBlockedCommentLog: rows: 0
0034.526 () Search and replacing table: wp_yoast_seo_links: rows: 129
0034.545 () Search and replacing table: wp_yoast_seo_meta: rows: 6
0034.554 () Entity: plugins
0034.554 () restore_backup(backup_file=backup_2017-08-26-1236_Mirage_Limousines_f3441e250d3f-plugins.zip, type=plugins, info=a:2:{s:4:”path”;s:43:”/home/mirage/public_html/wp-content/plugins”;s:11:”description”;s:7:”Plugins”;}, last_one=)
0034.554 () Unpacking backup… (backup_2017-08-26-1236_Mirage_Limousines_f3441e250d3f-plugins.zip, 27.6 Mb)
0087.545 () Moving old data: filesystem method / updraft_dir is potentially possible
0087.545 () Moving old data: can potentially use wp_filesystem method / -old
0087.546 () Moving old data out of the way…
0088.535 () Top-level entities being moved: redirection, coming-soon, wp-sitemap-page, disable-comments, limit-login-attempts, forget-about-shortcode-buttons, php-compatibility-checker, gravityforms, remove-query-strings-from-static-resources, schema, autoptimize, easy-columns, wp-fastest-cache, updraftplus, jetpack, wordpress-seo, gravityformsmailchimp, featured-images-for-rss-feeds, wordfence, index.php, wp-smushit, gravity-forms-google-analytics-event-tracking
0088.558 () Moving unpacked backup into place…
0089.423 () Top-level entities being moved: redirection, wp-sitemap-page, disable-comments, gp-premium, limit-login-attempts, gravityforms, remove-query-strings-from-static-resources, schema, autoptimize, wp-fastest-cache, updraftplus, jetpack, lightweight-grid-columns, wordpress-seo, jquery-collapse-o-matic, gravityformsmailchimp, wp-overlays, featured-images-for-rss-feeds, wordfence, index.php, wp-smushit, gravity-forms-google-analytics-event-tracking
0089.443 () Cleaning up rubbish…
0089.444 () [WP Fastest Cache] Disabled this plugin: %s: re-activate it manually when you are ready.
0089.446 () Entity: themes
0089.446 () restore_backup(backup_file=backup_2017-08-26-1236_Mirage_Limousines_f3441e250d3f-themes.zip, type=themes, info=a:2:{s:4:”path”;s:42:”/home/mirage/public_html/wp-content/themes”;s:11:”description”;s:6:”Themes”;}, last_one=)
0089.447 () Unpacking backup… (backup_2017-08-26-1236_Mirage_Limousines_f3441e250d3f-themes.zip, 3.4 Mb)
0093.234 () Moving old data: filesystem method / updraft_dir is potentially possible
0093.234 () Moving old data: can potentially use wp_filesystem method / -old
0093.234 () Moving old data out of the way…
0093.308 () Top-level entities being moved: twentysixteen, mirage-limo, twentyseventeen, index.php, twentyfifteen
0093.309 () Moving unpacked backup into place…
0093.352 () Top-level entities being moved: twentysixteen, generatepress, mirage-limo, twentyseventeen, index.php, twentyfifteen
0093.353 () Cleaning up rubbish…
0093.356 () Entity: uploads
0093.356 () restore_backup(backup_file=backup_2017-08-26-1236_Mirage_Limousines_f3441e250d3f-uploads.zip, type=uploads, info=a:2:{s:4:”path”;s:43:”/home/mirage/public_html/wp-content/uploads”;s:11:”description”;s:7:”Uploads”;}, last_one=)
0093.356 () Unpacking backup… (backup_2017-08-26-1236_Mirage_Limousines_f3441e250d3f-uploads.zip, 252.5 Mb)
0093.417 () Error message: The package could not be installed.
0093.417 () Error data (incompatible_archive): PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
0093.418 () Restore failed…
0093.418 () Error message: The package could not be installed.
0093.418 () Error data (incompatible_archive): PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
0093.418 () Restore failed

[Jennifer MetroParticipant]

I got it. Parts did not migrate, like some images. So I just added them.
Here it is:
https://www.miragelimo.com/

Let me know if you see anything I missed. Please.
Thanks,
Jen

[Bryle CroduaModerator]

Hi Jennifer,

The ‘PCLZIP_ERR_BAD_FORMAT(-10)’ error indicates that the backup zip file is corrupt, specifically uploads.zip file.

Please download a fresh copy of the corrupt backup files and make sure these are completely downloaded and uploaded. Then, run migration process again. Further information can be found in this guide (https://updraftplus.com/faqs/error-message-pclzip_err_bad_format-10-mean/).

Best Wishes,
Bryle

[Author]

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