UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Multiple backup files downloaded??
- This topic has 13 replies, 2 voices, and was last updated 1 year, 8 months ago by solowiz.
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August 8, 2022 at 4:51 am #1525305solowizParticipant
I requested a download of backups from a site I manage. I selected backups dated 7/24. Somehow it gave me 41 files to download!
I download a site backup once a month, and normally this is 6 files. Suddenly, on this one site, I requested download of backup files from 7/24, but what it gave me was 41 files to download! When downloaded, the filenames indicate the additional files are backups from 7/25, 7/26, all the way to 7/30.
I haven’t changed anything in the backup configuration. Most of these additional files are small, when extracted, at least some are json files, for example
{“version”:1,”type”:”others”,”listed_levels”:”3″,”contents”:{“directories”:[“mu-plugins”],”files”:[“mu-plugins\/bps-pro-mu-tools.php”,”index.php”]}}
Please help!
August 8, 2022 at 4:52 am #1525306solowizParticipantThis reply has been marked as moderator-only.August 8, 2022 at 2:25 pm #1525636Bryle CroduaModeratorHi,
UpdraftPlus will automatically split the backup component into smaller sizes. The size can be changed in the UpdraftPlus “Settings” tab > Show expert settings > Backup split size. It is possible that the current split size is set to a smaller size.
Thanks,
BryleAugust 8, 2022 at 6:29 pm #1525780solowizParticipantBackup split size is set to 400MB. I really don’t think that’s the issue.
Example: I downloaded
…wpcore.zip: 13.2M
…wpcore2.zip: 15k
…wpcore3.zip: 15k
..
..
…wpcore8.zip: 15kNote I am retrieving and downloading backups via self-hosted Updraft-Central. I only have this problem on one site, and it just popped up today – backups downloaded 6 weeks ago were normal.
August 8, 2022 at 6:31 pm #1525781solowizParticipant(Note to self: PNC)
August 9, 2022 at 2:01 pm #1526456Bryle CroduaModeratorHi,
Can you please send us a copy of the backup log? Also, can you confirm that the 400mb split size is the settings from your UpdraftClone site?
Thanks,
BryleAugust 11, 2022 at 4:14 am #1527820solowizParticipantThis reply has been marked as private.August 11, 2022 at 4:17 am #1527824solowizParticipantThat pastebin is the extracted wpcore2.zip file.
August 11, 2022 at 3:02 pm #1528211Bryle CroduaModeratorHi,
The log shows this warning – 0010.273 (0) [Warning] A very large file was encountered: uploads/sucuri/sucuri-oldfailedlogins.php (size: 485 Mb)
There appears to be a log from sucuri that is 485mb. I would recommend excluding the file from backup.
Thanks,
BryleAugust 13, 2022 at 2:28 am #1529404solowizParticipantOk.
I don’t understand what that would have to do with multiple zip files for wpcore though.
August 13, 2022 at 2:34 pm #1529785Bryle CroduaModeratorHi,
Please check your WP core files. There might be some other files within the directory that is causing the size to increase.
Thanks,
BryleAugust 16, 2022 at 3:30 am #1531784solowizParticipantThis reply has been marked as private.August 16, 2022 at 2:10 pm #1532195Bryle CroduaModeratorHi,
Thanks for the screenshot. I notice that the files are from different date and time. I believe you have set an incremental backup? If yes, then those files should be from the incremental backup.
Thanks,
BryleAugust 16, 2022 at 6:55 pm #1532389solowizParticipantI have incremental backups set for all my sites. The others don’t have the multiple files to download.
Why does the “multiplying download files” only happen on this one site? How do I make it stop, and prevent it on other sites?
Downloading 41 files is not something I want to have to do for a dozen sites.
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