New Errors in One Drive Cloudflare

[orga-dParticipant]

Today i can’t backup to our OneDrive.
Still getting: “An error response was received; HTTP code: not_authed CF-Ray:”
i try to re-authenticate OneDrive and getting Error:

Error 526 Ray ID: 4c08451dc86bc2f6 • 2019-04-01 05:47:43 UTC
Invalid SSL certificate, auth.updraftplus.com – Host Error

Our IP is 109.237.138.49

whats wrong ?

best regards

[support309Participant]

Hi,
I am facing the same error as well.
Thanks

[hmaneModerator]

Hi,

Sorry for the inconvenience caused.

I’ve reported the Invalid SSL issue on auth.updraftplus.com to our System admins, and they are looking into it.

I’ll keep you posted with progress that we make.

Thank you for your time and patience.

Regards,
Harshad

[LarissaParticipant]

The same here.

[AnonymousInactive]

Same problem here. My first scheduled backup just failed.

I performed a manual backup to see if that would work but now even those are failing.

Two weeks ago, during testing, my manual and scheduled backups were all working perfectly with OneDrive for Business as the target remote directory.

According to the logs:

0005.629 (0) Requesting upload of the files that have not yet been successfully uploaded (6)
0005.630 (0) Cloud backup selection (1/1): onedrive with instance (1/1) (last)
0005.631 (0) Beginning dispatch of backup to remote (onedrive) (instance identifier s- [redacted])
0005.801 (0) Error message: An error response was received; HTTP code: not_authed CF-Ray: [redacted]-MSP
0005.801 (0) An error condition has occurred for the first time during this job

[BrigidParticipant]

Yes, I too am receiving an error message, “• An error response was received; HTTP code: not_authed CF-Ray: 4c0831c0ae7c69dd-LHR” since yesterday.

[AshleyParticipant]

Same error. All my backups have stopped. I cant also send a support request as It gets blocked by Cloudflare.
Thanks

[AnonymousInactive]

Just wondering how such an important SSL certificate could be allowed to expire?

With more than 2 million websites relying on UpdraftPlus, you’d think it would be pretty impossible for this to happen. Someone took their eye off the ball.

This was a rookie mistake which undermines my confidence in the service.

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[CraigParticipant]

I am also getting this error

[david202Participant]

I have the same issue.
This problem has been going on for at least 15 hours.

I really can´t understand how something from this epic proportion can happen at all. But even worse – It is taking way way too long to fix this issue. This is really unacceptable.

Please give an update on when you will have this problem solved.

Thanks
David

[CraigParticipant]

Backups look to be working again

[AnonymousInactive]

Yup. It’s fixed now.

[hmaneModerator]

Hi,

Can you please check now?

LetsEncrypt recently changed their methods for SSL renewal, So it failed to update the SSL.

However our System admins have fixed the SSL issue now.

Please give a try connecting to remote storage.

We sincerely apologize for any inconvenience caused.

Thanks,
Harshad

[Author]

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