OneDrive Authorization Failure

[jpwParticipant]

Hello

I have purchased the OneDrive Add-on, and have it configured. However, after I authenticate with OneDrive, and click the “complete setup” button, I am presented with an empty page that states:

Theresource you are looking for has been removed, had its name changed, or is temporarily unavailable.

If I return to the plug in, it looks s though all is well, but when I perform a backup, the upload step fails. The error in the log is the same as the error that ultimately displays as the job status:

No OneDrive settings were found.

How can I fix this?

[Bryle CroduaModerator]

Hi John,

I have replied to the support ticket that you have sent us.

Kind Regards,
Bryle

[info3826Participant]

So if there is some kind of thing to check for or do, it could be good to add the answer here. I have the same issue.

[Dee NutbourneModerator]

Hi,

This error is most likely the result an error occurring, but a security module on the server is masking the actual error with a generic ‘404 not found’ error.

Please could you ask your hosts/server admin to check the PHP error logs for any fatal errors around the time you attempted to authenticate?
Please could you send us a copy of those errors?

Best Wishes,
David N

[sir_weldalotParticipant]

same here authorization failed . where can I get a refund

[Bryle CroduaModerator]

Hi @sir_weldalot,

You can send us a refund request using this form – https://updraftplus.com/paid-support-requests/

Regards,
Bryle

[Author]

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