Plugin Install failed on new installation

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Plugin Install failed on new installation

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  • #614618
    Averill Strasser
    Participant

    New install failed with error:
    Could not copy file. updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Identity/Constants/User.php

    This is a new dev server no other plugins installed.
    Verified correct file permissions

    #614619
    Averill Strasser
    Participant
    This reply has been marked as moderator-only.
    #614748
    Bryle Crodua
    Moderator

    Hi,

    Can you please try to upload the plugin files via FTP/SFTP instead?

    To do this:
    Unzip the UpdraftPlus ZIP on your local machine, using a zip utility such as 7-zip.
    Access your WordPress installation via FTP or your host’s filemanager.
    Navigate to wp-content/plugins. Upload the UpdraftPlus folder here.
    Go to the Plugins page on your WordPress dashboard. You should see UpdraftPlus in the list of plugins.

    Regards,
    Bryle

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