Problem renewing Updraftplus

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  • Author
    Posts
  • #495595
    Eva Maria
    Participant

    Hi

    I get this message on every website I manage: “Your paid access to UpdraftPlus updates for this site will soon expire. To retain your access, and maintain access to updates (including future features and compatibility with future WordPress releases) and support, please renew..”

    On https://updraftplus.com/my-account/orders/ everything looks fine.

    
My purchase number: #473706

    Thanks for helping.

    Eva

    #495849
    Bryle Crodua
    Moderator

    Hi,

    Apologies. It appears that our licencing server did not recognise your purchase as a renewal.
    I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

    Best Wishes,
    Bryle

    #495942
    Eva Maria
    Participant

    Thanks!!!

Viewing 3 posts - 1 through 3 (of 3 total)
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