Recover unused licenses

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  • May 30, 2019 at 3:01 pm #394118
    Ren
    Participant

    Yes, I have confirmed that all my sites are on Version 2.16.14.xx and none have that selection you suggest. See screenshot above.

    May 31, 2019 at 6:56 am #394349
    Bryle Crodua
    Moderator

    Hi Ren,

    Please can you open a ticket using this form – https://updraftplus.com/paid-support-requests/
    So we can investigate further. Please include a link of this thread into the form.

    Regards,
    Bryle

    June 5, 2019 at 2:45 pm #396447
    Ren
    Participant

    How do I view my support tickets?

    June 6, 2019 at 8:17 am #396794
    Bryle Crodua
    Moderator

    Hi Ren,

    Support tickets are sent in email format. I’m afraid we do not have a tool to view your submitted tickets.

    Regards,
    Bryle

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