Rescan Remote Storage Not WorKing with Dropbox

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  • #812558
    Terri
    Participant

    The rescan remote storage is no longer working for me on multiple sites. I used Dropbox for remote storage. I have reauthenicated and re-saved settings to no avail. On new sites, I get the message that no backup sets have been made, on old sites I receive no message. I am able to import backups and use them, just the rescan is no longer working.

    #812559
    Terri
    Participant
    This reply has been marked as moderator-only.
    #813414
    Andy
    Participant

    We have the same problem and have rasied it recently.

    If you do a new backup, do you see that?

    We see new backups but not the full extent of what is on dropbox.

    We found that after installing the latest version, installing 2.16.34.24 then gave us the list, then we could remove and put back latest version!

    We can recreate this at will!

    Andy

    #836491
    Andy
    Participant
    This reply has been marked as private.
    #836659
    Terri
    Participant

    Thanks Andy, At least it sounds like it is a plugin issue experienced by more than one person. There was a time a few years ago I had a similar problem and was told I needed to uninstall the old plugin and reinstall the new plugin – I tried that this time but that did not resolve the issue. Right now I am downloading the files to my desktop and reuploading them, and that is working. Hopefully, they get it fixed soon.

    #949658
    Andy
    Participant
    This reply has been marked as private.
Viewing 6 posts - 1 through 6 (of 6 total)
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