Restore error, site down

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  • #189767
    Romeo
    Participant

    Hello,
    When I restored a backup, the restore failed and my site crashed. My site is down and I can not access to admin backoffice. My site is down and I can’t access to admin backoffice. How canI restore my backup folders located in dropbox?

    Thank you

    My domain: http://www.tahiti-fit.com

    #189806
    Bryle Crodua
    Moderator

    Hi Romeo,

    We have a guide on manually restoring an UpdraftPlus backup here:
    https://updraftplus.com/faqs/i-want-to-restore-but-have-either-cannot-or-have-failed-to-do-so-from-the-wp-admin-console/

    Alternatively, download the backup and then re-install WordPress from scratch. You can then re-install UpdraftPlus, and upload and restore the backup files through the Existing Backups tab.

    Best Wishes,
    Bryle

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