Restore Failed and Ruined my Site

[mostafa.elhoushiParticipant]

I have been trying several times to restore a backup but failed.
I am getting slightly different erros every time… but the main error is due to the file size.
My website maccalgary.ca now has images not loading that used to load properly before.

Here is the log:

UpdraftPlus Restoration: Progress
Final checks
Looking for uploads archive: file name: backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads.zip
Archive is expected to be size: 407547.4 KB: OK
Looking for uploads archive: file name: backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads2.zip
Archive is expected to be size: 401514.6 KB: Error: file is size: 403563 (411150935, 413248088)
Looking for uploads archive: file name: backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads3.zip
Archive is expected to be size: 404471.3 KB: Error: file is size: 406519 (414178567, 416275720)
Looking for uploads archive: file name: backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads4.zip
Archive is expected to be size: 409793.3 KB: Error: file is size: 411841 (419628297, 421725450)
Looking for uploads archive: file name: backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads5.zip
Archive is expected to be size: 397072.8 KB: Error: file is size: 399121 (406602570, 408699723)
Looking for uploads archive: file name: backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads6.zip
Archive is expected to be size: 31606 KB: Error: file is size: 33654 (32364525, 34461678)
Uploads
Unpacking backup… (backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads.zip, 398 MB)
Unzip progress: 1002 out of 5340 files (45.7 MB, uploads/2016/09/water-bottle-drive-fort-mcmurray-1024×1024.jpg)
Unzip progress: 1633 out of 5340 files (145.7 MB, uploads/bfi_thumb/volunteer-photo2-mx6jcwgxjwfff0wrc6vck49zn3up4qhlg6fvoj0ges.jpg)
Unzip progress: 2634 out of 5340 files (208.7 MB, uploads/bfi_thumb/dr-samir-matar-lectures-n89z2smjq1hslkc86d93ccn26mg1lqjhsc7l3igg4s.png)
Unzip progress: 3635 out of 5340 files (277.1 MB, uploads/bfi_thumb/mac-update-30fgngeq997w94a45bbiz1gn6gzxylbwkyx93tnhv2bajb65c.jpg)
Unzip progress: 4636 out of 5340 files (349.4 MB, uploads/bfi_thumb/mac-girls-inshaad-choir-1-nnqft223zo3hwousnw520297pzz6vrgfupbatfaavs.jpg)
Unzip progress: 5340 out of 5340 files (406.2 MB, uploads/bfi_thumb/islamic-relief-ghoutta-fundraiser-nnqce6lmer28jcgbqepkwvbcclpfuamp44bw5zqhrc.jpg)
Moving old data out of the way…
Moving unpacked backup into place…
Cleaning up rubbish…
Unpacking backup… (backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads2.zip, 394.1 MB)
Cleaning up rubbish…
Unpacking backup… (backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads3.zip, 397 MB)
Cleaning up rubbish…
Unpacking backup… (backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads4.zip, 402.2 MB)
Cleaning up rubbish…
Unpacking backup… (backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads5.zip, 389.8 MB)
Cleaning up rubbish…
Unpacking backup… (backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads6.zip, 32.9 MB)
Cleaning up rubbish…

[Bryle CroduaModerator]

Hi,

It appears that the migration process is timed out or killed off. This is usually due to server resources reaching its limits.

Please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

Regards,
Bryle

[mostafa.elhoushiParticipant]

Thanks for your quick reply. I spoke to the web host company and they said they reconfigured the php.ini file.
I tried to restore again but got this error in the middle of the restorations:

Restore files from: May 30, 2019 16:10

Retrieving (if necessary) and preparing backup files…

The backup archive files have been processed, but with some errors. You will need to cancel and correct any problems before retrying.

Warnings:

File (backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads.zip) was found, but has a different size (419425671) from what was expected (417328518) – it may be corrupt.
File (backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads2.zip) was found, but has a different size (413248088) from what was expected (411150935) – it may be corrupt.
File (backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads3.zip) was found, but has a different size (418372873) from what was expected (414178567) – it may be corrupt.
File (backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads4.zip) was found, but has a different size (421923147) from what was expected (419628297) – it may be corrupt.
File (backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads5.zip) was found, but has a different size (205520994) from what was expected (406602570) – it may be corrupt.
Errors:
File not found (you need to upload it): /hermes/bosnacweb04/bosnacweb04ai/b1542/ipg.maccalgaryca/wp-content/updraft/backup_2019-05-30-1610_Muslim_Association_of_Canada_C_8364ac3dd6ea-uploads6.zip

[Bryle CroduaModerator]

Hi,

The Uploads backup seems to be corrupted. Please can you download again the Uploads component and re-upload to your destination site? Make sure that the backup file is completely downloaded.

Regards,
Bryle

[mostafa.elhoushiParticipant]

How can I upload? Using 3rd party FTP or from within Updraft?

[Bryle CroduaModerator]

Hi,

You can use FileZilla or any FTP software. Alternatively, you can use your CPanel’s File Manager to upload the files so you won’t have to install anything on your computer.

Regards,
Bryle

[Author]

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