Restored Plugins Verify step taking too long.

[William KassebaumParticipant]

I wanted to restore the plugins for my website. As of now, it’s been running about 2 1/2 hours now.
This is the second time I have tried. The first time it “spun” for 45 minutes. Thinking something
was wrong, I restarted. Now it’s at the 2 1/2 hour mark and still “spinning/verifying.” Please advise.

[William KassebaumParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi,

Restoration process can stall/halt depending upon the total backup size and available server configuration, PHP timeouts can stall/halt the restoration process.

If you are trying to restore all backup sets at once, instead I’ll suggest you to restore each backup set one by one i.e. First restore Plugins > Themes > Uploads > Others and at the end restore the database.

Let us know if above method helps to fix the issue.

Regards,
Bryle

[William KassebaumParticipant]

Just restoring the plugins. nothing else.

[Bryle CroduaModerator]

Hi William,

Can you please send us a copy of the restoration log?
You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
Please copy the contents into an online tool (such as https://pastebin.com/ ) and post the link here.

Best Wishes,
Bryle

[William KassebaumParticipant]

Here are the log files

https://drive.google.com/file/d/1CCrQht2PxrtPz6eGFlQkiU4PEcHQNod_/view?usp=sharing

[Bryle CroduaModerator]

Hi William,

I can’t seem to find the restoration log from the files that you sent.

The process could be stuck before UpdraftPlus is able to run. Can you check with your host/server admin if they see any error in the PHP error log?

Regards,
Bryle

[William KassebaumParticipant]

I do not have direct access to the server and the php error log. But will attempt to get them to help figure out what’s going on.

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