Site Migration to Multisite failing

[aaron.turner639Participant]

When I try to migrate a single Website into a Multisite, I get errors and it won’t finish. I can also send you the log file.

Sat, December 30, 2017 07:07
Error: Remote send: Failed to upload backup_2017-12-30-0707_Turner_ce6e23234a34-plugins.zip
Error: Remote send: Failed to upload backup_2017-12-30-0707_Turner_ce6e23234a34-themes.zip
Error: Remote send: Failed to upload backup_2017-12-30-0707_Turner_ce6e23234a34-uploads.zip
Error: Remote send: Failed to upload backup_2017-12-30-0707_Turner_ce6e23234a34-others.zip
Error: Remote send: Failed to upload backup_2017-12-30-0707_Turner_ce6e23234a34-db.gz

Thanks, Aaron

[Bryle CroduaModerator]

Hi,

Please could you send us a copy of the migration log? This can be found in the ‘wp-content/updraft’ directory of the new site via FTP.

The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the links here.

Are you using any form of redirection plugin on the site?

Best Wishes,
Bryle

[aaron.turner639Participant]

Here are 2 logs that I have posted to pastebin. One was from receiving site yesterday and one from send site today.

https://pastebin.com/wwBDwThb

https://pastebin.com/LtPjjc0W

Thnaks, Aaron

[Dee NutbourneModerator]

Hi,

From the logs, the migration transfer is failing because the sending site is receiving an empty response from the destination site.

This usually indicates that the connection is being blocked by a firewall or other security measure.
Please could you (or your hosts/server admin), please check the firewall logs for both sites?

Best Wishes,
David N

[Author]

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