Split: Google Cloud

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Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • September 16, 2016 at 1:35 pm #172884
    Mowat Centre
    Participant

    Hey I am having the same issue but I don’t get any error messages. The “Create a key” button simply does nothing and then changes back the drop down setting to the default one (I tried every option) and does nothing. Any suggestions?

    September 16, 2016 at 8:36 pm #172927
    udadmin
    Keymaster

    Hi Mowat,

    What is logged in your JavaScript, Apache and PHP error logs/consoles at the time of the problem? Use the smallest (512-byte) key to test.

    Do you have the php-openssl module installed and active in your PHP install? If not, then you should install and activate it, as the usual problem with key generation is that the server can only do so very slowly – and runs out of time before PHP is killed by policy on the server, if php-openssl is not present (that module speeds cryptographic calculations up hugely).

    David

    September 22, 2016 at 3:36 pm #173605
    Mowat Centre
    Participant

    I’m sorry, I’m just a WordPress web designer, I was not expecting to have to know that level of technicality to use this plug-in. Is there anything you can do to assist me? Can you look at my website?

    September 22, 2016 at 3:52 pm #173607
    Mowat Centre
    Participant

    When I try to test the settings to see if I have a connection I get this error message: Google Cloud Storage settings test result: Failed. Google Cloud Service Exception. You do not have access to this bucket. (accessNotConfigured)

    I followed the video instructions well I thought.

    September 22, 2016 at 7:05 pm #173633
    Dee Nutbourne
    Moderator

    Hi Mowat,

    Apologies, could you clarify what settings you are testing? There appears to be two separate issues (one for the Migrator key, and one for Google Cloud).

    Best Wishes,
    David N

    September 22, 2016 at 7:54 pm #173638
    Mowat Centre
    Participant

    Thanks David,

    I’m trying to get Google Cloud working..

    September 23, 2016 at 5:20 pm #173740
    Dee Nutbourne
    Moderator

    Hi,

    I have split the thread into a separate topic for Google Cloud.

    Could you please double check that you have completed each step in the Google Cloud set-up guide:
    https://updraftplus.com/support/configuring-google-cloud-api-access-updraftplus/

    Check against the step-by-step below the video, as this will be the most up to date.

    Best Wishes,
    David

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