Trouble linking account to WordPress

[melanie7Participant]

Hi. I have purchased the Updraft Premium package, have followed the steps in the guide for my WordPress website, but I am still unable to link it. There are no options in my WordPress dashboard to add my account details after purchasing the upgrade.

[Bryle CroduaModerator]

Hi,

Can you please de-install the current plugin and download a fresh copy of the premium base file from our install guide here – https://updraftplus.com/support/installing-updraftplus-premium-your-add-on/. After install you should then be able to proceed to the rest of the guide where you will have to enter your UpdraftPlus.com username and password to connect your site to our license server.

Regards,
Bryle

[Author]

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