Uninstalling the Updraft (free) plugin caused a 500 error

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Uninstalling the Updraft (free) plugin caused a 500 error

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  • Author
    Posts
  • #388136
    info3766
    Participant

    Good day

    I hope you’re well.
    I’m looking for some help with my website please. I tried to uninstall the Updraft (free) plugin today (to replace it with the premium one) and got a 500 error. Could you please help me figure out why could this be happening and what can be done to resolve it?

    Looking forward to your feedback!

    Kindest Regards
    Dee

    #388266
    Bryle Crodua
    Moderator

    Hi Dee,

    A ‘500 Server error’ is a generic error code that indicates that ‘something’ has gone wrong on the server itself.

    You could contact your hosts/server admin and ask them to check the PHP error logs. The logs should contain further information on the exact error that is occurring.

    Regards,
    Bryle

Viewing 2 posts - 1 through 2 (of 2 total)
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