Update failed

[yuanongParticipant]

I just bought this plugin and I’m using it for a wordpress multisite:

There is a new version of UpdraftPlus – Backup/Restore available. View version 2.11.9.20 details or update now.

Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

[yuanongParticipant]

Unpacking the update…

Installing the latest version…

Removing the old version of the plugin…

The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. updraftplus.php, languages, backup.php, class-zip.php, index.html, admin.php, oc, udaddons, includes, readme.txt, example-decrypt.php, class-updraftplus.php, addons, restorer.php, methods, copy, options.php, images, languages/updraftplus-hu_HU.mo, languages/updraftplus-el.mo, languages/updraftplus-tl.po, languages/updraftplus-nn_NO.po, languages/updraftplus-zh_TW.mo, languages/updraftplus-ca.mo, languages/updraftplus-ca.po, languages/updraftplus-es_CO.mo, languages/updraftplus-fi.mo, languages/updraftplus-pt_BR.po, languages/updraftplus-pl_PL.mo, languages/updraftplus-es_ES.po, languages/updraftplus-pl_PL.po, languages/updraftplus-cs_CZ.po, languages/updraftplus-ro_RO.po, languages/updraftplus-fi.po, languages/updraftplus-da_DK.mo, languages/updraftplus-es_CO.po, languages/updraftplus-fr_FR.po, languages/updraftplus-fa_IR.po, languages/updraftplus-it_IT.po, languages/updraftplus-es_ES.mo, languages/updraftplus-pt_PT.po, 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Plugin update failed.

[yuanongParticipant]

Do you have the latest version of everything for me to install via SFTP?
I have permission to do that. Why the latest files are not provided in my account?

I try to update on wordpress, but it failed, it’s better if updraft provide latest files in our account for FTP installation everytime there’s an update.

[yuanongParticipant]

my default permission is the updraft folde is 755

[yuanongParticipant]

I need to back up my multisite but the plugin can not be updated to latest version within wordpress.

[udadminKeymaster]

Hi,

I have replied to your support ticket with the same content as this forum thread. If necessary, please continue the conversation there.

David

[yuanongParticipant]

what I can I do to make the update succussful in the future?

[yuanongParticipant]

do I need to make all the folders & files in updraft folder 755 for update to work?

[yuanongParticipant]

my another question is can I use Updraft to migrate a wordpress multisite to a new domain in a new server(VPS)

[udadminKeymaster]

do I need to make all the folders & files in updraft folder 755 for update to work?

This depends on how your web hosting setup is configured. You will need to ask the admin for the web hosting server for information on the correct usernames and permissions for their particular setup.

my another question is can I use Updraft to migrate a wordpress multisite to a new domain in a new server(VPS)

Yes; please see the migration guide: https://updraftplus.com/faqs/how-do-i-migrate-to-a-new-site-location/

David

[yuanongParticipant]

I”m using VPS from softlayer, I’m the admin I’ll see whether I can update updraft within wordpress in the future when there’s another update.

And If I have to update through SFTP in the future, do I have delete all files and install again?

[udadminKeymaster]

Hi,

To make sure that WordPress can update its own plugins, you need to make sure that these directories are both a) owned by the same user that PHP runs as, and b) writeable by that user:

wp-content
wp-content/upgrade
wp-content/plugins
wp-content/plugins/(every sub-directory).

David

[Author]

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