Updraft Plus Settings won’t show up

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #732042
    Maximilian Strecker
    Participant

    Hey there,

    I have a problem with my Updraft Plus. I Bought the enterprise licence today.
    Installation went fine (Version 2.16.37.24), but the settings won’t show up.

    Already tried all oft this: https://updraftplus.com/do-you-have-a-javascript-or-jquery-error/
    Even the part with the »zend_extension« in the php.ini.

    Please help me out.

    Best regards
    Max

    #732043
    Maximilian Strecker
    Participant
    This reply has been marked as moderator-only.
    #732806
    Bryle Crodua
    Moderator

    Hi Max,

    Can you try to temporarily deactivate the other plugins that is installed on your website? It is possible that there is conflict between UpdraftPlus and the plugins you are using.

    Thanks,
    Bryle

    #732826
    Maximilian Strecker
    Participant

    Hey, there are no other plugins installed. Also i use a standard theme.

    #735363
    Maximilian Strecker
    Participant

    What the hell is going on, ofir? Bryle, could you please help me out with my issue?

    #735863
    Bryle Crodua
    Moderator

    Hi,

    Apologies about that.

    Please can you de-install your current version and download the latest version https://updraftplus.com/wp-content/uploads/updraftplus.zip. Reconnect the plugin by entering your username and password in the “Premium/Extensions” tab once again.

    We need to release a series of updates these past days. You should have 2.16.40.x as the latest version. Please let me know if you continue to experience the same issue.

    Thanks,
    Bryle

Viewing 6 posts - 1 through 6 (of 6 total)
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