UpdraftPlus is not recognizing my licences have been renewed

[chris.smith.itParticipant]

My sites are getting this message “Your paid access to UpdraftPlus updates for this site will soon expire.” Yet It has been renewed and I’ve licensees available. I’ve tried reconnecting but no change

[chris.smith.itParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi,

Apologies,

It appears that our licencing server did not recognise your purchase as a renewal. I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

Regards,
Bryle

[Author]

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