UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › WordPress caught an error with updraftplus.
- This topic has 4 replies, 2 voices, and was last updated 4 years, 3 months ago by Claude.
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January 6, 2020 at 2:31 am #488774ClaudeParticipant
While trying to restore a backup I got the following error:
WordPress version 5.3.2
Current theme: Two Humans Child Theme (version 1.0)
Current plugin: (version )
PHP version 7.1.33Error Details
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An error of type E_ERROR was caused in line 172 of the file /home/sutton/public_html/wp-content/plugins/updraftplus/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p6/StateStore.php. Error message: Uncaught Error: Class ‘Puc_v4p6_Utils’ not found in /home/sutton/public_html/wp-content/plugins/updraftplus/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p6/StateStore.php:172
Stack trace:
#0 /home/sutton/public_html/wp-content/plugins/updraftplus/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p6/StateStore.php(155): Puc_v4p6_StateStore->load()
#1 /home/sutton/public_html/wp-content/plugins/updraftplus/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p6/UpdateChecker.php(266): Puc_v4p6_StateStore->lazyLoad()
#2 /home/sutton/public_html/wp-content/plugins/updraftplus/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p6/Scheduler.php(151): Puc_v4p6_UpdateChecker->getUpdateState()
#3 /home/sutton/public_html/wp-includes/class-wp-hook.php(288): Puc_v4p6_Scheduler->maybeCheckForUpdates(”)
#4 /home/sutton/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(false, Array)
#5 /home/sutton/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#6 /home/sutton/public_html/wp-admin/admin-aJanuary 6, 2020 at 2:26 pm #489070Bryle CroduaModeratorHi,
Can you please send us a copy of the restoration log?
You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
Please use an online service such as Dropbox or Pastebin, and post the link here.Regards,
BryleJanuary 6, 2020 at 2:36 pm #489072ClaudeParticipantThis reply has been marked as private.January 7, 2020 at 12:28 am #489426Bryle CroduaModeratorHi,
The log shows:
“0054.152 (0) [Warning] The wpak_swp_cf table has a lot of rows (1545012) – we hope that your host gives you enough resources to export this table within the backup Otherwise, you will have to either delete the data from this table, or contact your host to request more resources.”– It appears that the server resources has already reached its limit. UpdraftPlus has been designed to be dependent on your server resources so ask your host if they are able to increase the resources on your server.
Regards,
BryleJanuary 7, 2020 at 1:59 am #489464ClaudeParticipantThis reply has been marked as private. -
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