Don´t find the migrator

Since I can not place screenshots here and do not want to save the screenshots locally first, then upload them to a webspace… it must also go like this. Why is this such a problem with screenshots? this would be helpful for all sites to understand the problem better.

Only I find this here honestly said very complicated and extremely time-consuming.

Since I am not very fluent in English, it is even more difficult, because I always have to use a translator first.

So, now my problem.

I have already looked everywhere. I can’t really find any further help.

I have had an Active All Add-on license for years through my UpdraftPlus premium account.

I have also connected both the staging system and the live system to my account. However, under migrate ( create a copy of the site….) I do not get the desired 3 buttons with “send a backup to another site”. or “Receive a backup from a remote-site”.

I always have a sign there that says.

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Do you want to migrate or clone/duplicate a website?

Also try our “Migrator” extension, which can perform a direct site-to-website migration. Once you use this, you will have saved the purchase price compared to making a copy by hand.

You can find more information here.
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As I said, I have both sites connected to my account. You can also see them both in “My UpdraftCentral”.

I don’t know what to do anymore and I don’t have the time or desire to spend an hour or more time with it.

Maybe I should choose another solution for the next projects. In any case, your approach is anything but user-friendly for me. Very, very complicated!

I have the impression that even though I have a pro-account, you just want to take money from me by giving up and paying again sometime so that I can finally reach my goal. Constantly I am offered a new license everywhere, which I don’t need at all.

BR Heike