After migrating my site, my front page works, but all other pages give a 404 error

by udadmin | Oct 30, 2013

First of all: this is not bad. Even though your front page is only one page, if it migrated correctly, then you’re 99% there. If your front page works, but others give 404, then there’s only one thing missing: a piece of configuration in your webserver. In...

When I migrated my site, I did not search/replace the database; what can I do now?

by udadmin | Oct 29, 2013

This article is about “migrating” a site – that means, cloning it at a different location (URL). It does not apply to “restoring” a site – when the site’s location stays the same. In our WordPress migration guide, we recommend...

Why am I getting warnings about my site not having enough visitors?

by udadmin | Sep 7, 2013

Short-cut: If you are developing a new website and see this warning, then simply keep the UpdraftPlus settings page open whilst you back up. You don’t need to read any of the rest! UpdraftPlus is a WordPress plugin; as such, it relies on WordPress running and...

My FTP stopped working when I upgraded to UpdraftPlus Premium

by udadmin | Sep 5, 2013

If you could successfully backup by FTP with UpdraftPlus Free, but it stopped working when you upgraded to UpdraftPlus Premium, then this article is for you. The cause of this issue is that UpdraftPlus Free only supports unencrypted FTP. UpdraftPlus Premium supports...

The modal windows that UpdraftPlus opens can’t be clicked on – they are greyed out

by udadmin | Sep 3, 2013

Note: Some steps have been taken in UpdraftPlus to overcome the actions of other plugins that cause the problem below. If you’re not on UpdraftPlus 1.7.21 or later, then please update. Otherwise, continue! Do you, when you click on the “Backup Now”...

I can no longer download or restore from a Google Drive backup

by udadmin | May 6, 2013

Google recently (first half of 2013) changed their permissions setup. Specifically, the permission which UpdraftPlus was using to download backups (and thence to restore them) no longer enables it to do so. To fix this, you need to: 1) Update to UpdraftPlus version...

I am having trouble backing up, and my web hosting company uses the LiteSpeed webserver

by udadmin | Apr 11, 2013

LiteSpeed appears to have problems with all WordPress scheduled tasks that last more than a very short time – including all backup plugins. Adding this in an early position in the .htaccess file in your WordPress root folder may fix the problem: RewriteRule .*...

My backup is not working; I have read the log file, and UpdraftPlus attempts to add files to the backup but the backup size never increases

by udadmin | Apr 10, 2013

This is symptomatic of your web hosting account being full. i.e. Your have reached the disk space usage limit on your web hosting package. See also this FAQ for more information about disk space usage within UpdraftPlus.